Senior Product Group Manager (US)

at  TD Bank

JOB DESCRIPTION:

The Senior Product Group Manager oversees, leads and provides strategic direction to a team of product management professionals in developing and implementing the Bank’s products, services, programs and projects including features, benefits and characteristics that meet customer needs. The Senior Product Group Manager is responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio. This role is accountable for building a strong talent pipeline within the team.

EDUCATION & EXPERIENCE:

• Undergraduate degree or product management certificate and/or
• 10+ years relevant experience
• Previous Product experience required
• Experience in leading strategy strongly recommended
• Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
• Knowledge of current and emerging competitor and market trends
• Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
• Ability to contribute to strategic direction of the product management function and provide advice to senior leadership
• Ability to forecast initiatives and demand in order to develop annual strategic product plan
• Skill in mentoring, coaching and performance management
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Skill in preparing and managing budgets, P&L and resource allocation
• Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to handle confidential information with discretion

EMPLOYEE/TEAM ACCOUNTABILITIES:

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets and objectives for the team, and delivers results
• Grows team expertise to align with business/enterprise demand and direction; Assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads a high performing team; Provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; Tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; Facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details