Senior Product Manager

at  DDS WIRELESS INTL INC

ABOUT DDS WIRELESS

DDS Wireless International is celebrating over 35 years as a leader providing transportation industry solutions. We are an innovative developer of software as a service (SaaS) products and services and wireless hardware devices for the Transit and Taxi market segments. We have a global presence with offices in Vancouver, Canada; Redmond, Washington; Oxford, United Kingdom; Stockholm, Sweden; and Tampere, Finland.

SKILLS & QUALIFICATIONS

• Bachelor’s degree in computer science, Computer Engineering, or related field
• BA and/or PM certification and/or education an asset
• 5+ years working as a Product Manager in an agile/scrum team
• 3+ years of experience working with customers directly (e.g., conducting user research and user interviews)
• Experience working with cloud service-based SaaS products and mobile applications that is external facing in a B2B environment
• Ability to communicate complex concepts in an easy-to-understand manner to stakeholders
• Detail oriented, self-driven, analytical, and inquisitive
• Ability to work independently and drive the team
• Highly- organized, process-oriented with strong time-management skills.
• Excellent communication skills (both verbal and written)

ABOUT THE ROLE

As a Senior Product Manager, you will play a critical role in successful implementation of the company’s product strategy and the supporting initiatives. You have strong leadership skills, as you’re often required to lead cross-functional teams and make critical decisions about the product’s direction. You will be presenting a unique blend of business and technical skills combined with strong analytical skills, as you are required to analyze market trends and customer data to assist the company revamp its products and product strategy.
As a hands-on Senior Product Manager, you must be comfortable working in a late stage of the product launch environment. You also enjoy spending time in the market to understand our markets and customers and their respective requirements to find innovative technical solutions that not only address the immediate needs but also address the needs of a broader market. You are responsible for ensuring that the requirements are clearly communicated and well understood by the engineering team and maintain proactive communications with stakeholders across the company and our users.

RESPONSIBILITIES

• Develop a deep understanding of the transportation industries and customer needs, user workflows, use cases and underlying business problems by market research, interviewing customers and business stakeholders, and analysis of the usage stats of our products
• Define and steer product roadmap based on customer insights, market trends, and market opportunities.
• Manage the product through its beta field installation and acceptance.
• Ensure successful implementation of product strategy and delivery of high-quality SaaS products.
• Effective collaboration with all stakeholders, including product managers and engineers, from product conceptualization to productization and market launch, while continuously validating with the internal and external stakeholders.
• Own all aspects of the product lifecycle from concept to launch, ensuring end to end success
• Develop deep knowledge of DDS’s products, markets, and customers and the overall competitive landscape through surveys, market research, and competitive analysis.
• Foster an overall culture of innovation, creativity, accountability, and ownership.
• Cultivate strong working relationships with internal and external stakeholders.
• Adeptly handle and adjust to changing priorities.
• Track and report on OKRs and KPIs,
• Provide regular progress reports to the management team
• Own the product roadmap for assigned products, provide regular progress reports to the management team
• Identify business risks, communicate them to stakeholders and provide recommendations to manage them.