Senior Product Manager

at  Exodus

Are you ready to lead a team of passionate Product Managers and Executives, shaping the future of adventure travel? If you’re a commercially minded, experienced product manager with a travel or tour operator background, we want to hear from you!

ABOUT US

Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies delivering extraordinary travelling experiences across more than 90 countries worldwide.
Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years.
Our values are to Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, they underpin the work that we do and act as a reminder of why we do it. We are looking for people who can embrace our values and live them every day.
We’re extremely proud of becoming a Certified B Corp. This global stamp of approval recognises Exodus Adventure Travels as a purpose-driven company dedicated to continuous improvement and becoming ‘even better’ in terms of our social and environmental impact, using travel as a force for good.

ABOUT THE ROLE

We are seeking a Senior Product Manager to spearhead the strategic development of our regions, focusing on the UK and North America source markets. As a key member of our product leadership team, you will drive innovative product design, effective procurement, and exceptional customer satisfaction.

KEY RESPONSIBILITIES:

• Lead the team to craft and operate market-leading small-group adventure tours, with a strong focus on customer experience.
• Analyse customer and competitor data to develop an innovative, unique, and commercially profitable regional portfolio and strategy.
• Maintain and cultivate strong supplier relationships, managing rate discussions, overrides, and commercial agreements.
• Ensure contractual compliance and health & safety objectives are met.
• Maintain excellent operational standards by analysing and acting on customer feedback and trends.
• Collaborate with commercial teams to optimise tours through volume, revenue, and trip fill.
• Support marketing and trade with inspirational content and trading requirements.
• Support the international sales team to improve tour occupancy and remove barriers to booking.
• Ensure product content is accurate and optimised to support online conversion targets.