Senior Product Manager, Growth & Payments Platform

at  Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Product
Job Details

WHAT YOU WILL BE DOING:

• You will develop the product vision, strategy, and roadmap for the best in class purchase experience for Slack’s paid features in concert with cross-functional peers.
• Create fabulous end user experiences that deepen user awareness and engagement on Slack’s most valuable features, leading with deep user empathy and a passion for sweating the Little Big Details.
• Help develop the company’s pricing and packaging strategy, and how we think about our freemium and paid tiers.
• Become an authority on your product area. You’ll identify customer needs and business opportunities through a combination of research, feedback collection from cross-functional teammates and competitive data analysis.
• Define, understand, and improve key funnels and metrics.
• Own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
• Drive execution against our plan in collaboration with Engineering and Design peers: making trade-offs, anticipating staffing needs and risks, and ensuring frequent and clear communication.
• Partner closely with leaders across product, engineering, finance, and operations, as well as external partners and customers.
• Execute at a fast pace with a focus on delivering impact to customers

The PM’s key responsibilities will include:

• Helping more teams commit to Slack and making Slack’s premium products spectacularly easier and more compelling to purchase. You will reimagine the comprehensive payment experience, working hand in hand with our billing infrastructure and product engineering teams, optimizing the experience to make it clear, delightful, and accessible.
• Developing and executing on the strategy for Slack’s payment integrations for markets globally and be the key liaison with our payment platform partners.
• Developing and bringing to life the strategy and experience for cross-merchandising and purchase of Salesforce’s product offerings alongside Slack