Senior Product Manager - KYC

at  WISE

Company Description
Wise (formerly TransferWise) is a financial technology company that provides international money transfer and other cross-border financial services. Our mission is to build money without borders – instant, convenient, transparent and eventually free. We aim to offer a world-class financial experience for all our customers, be they businesses or consumers.
Job Description

• Lead a cross-functional team of Engineers, Operations and Product Compliance Managers to deliver innovative KYC controls improvements, as well as new solutions.
• Identify, define, and prioritise opportunities based on comprehensive understanding of customer needs, industry dynamics, and regulatory landscapes.
• Become the subject-matter expert on all KYC/KYB related initiatives and projects, guiding teams on best practices and compliance strategies.
• Leverage data to drive product strategy, establish key performance indicators, and improve the effectiveness of our KYC/KYB control suite.
• Deeply understand either our business or consumer customer base, gathering insights through feedback, behavioural patterns, and key risk indicators to enhance the effectiveness of our KYC/KYB controls
• Working closely with our dedicated KYC/KYB Experience teams to balance the need for effective controls with the imperative to provide an exceptional customer experience.
• Collaborate and communicate effectively with internal stakeholders, including senior management to align on strategy, share progress on execution and integrate feedback.
  Qualifications