Senior Product Manager

at  LemFi

ABOUT OUR COMPANY:

LemFi (YC S21, Series A) is a financial technology company reshaping how the diaspora community in North America, Europe and the United Kingdom move their money globally. We build products and services that allow our customers to send, receive, manage and do more with their money in one app. We are 1 Million Customers and more strong, come join us to help build the future of financial services for immigrants across the globe.

QUALIFICATIONS:

• 6-7 years proven product management experience
• Proven ability to translate roadmap items, high level vision and user feedback into actionable changes in the app
• A good knowledge of the Financial Services industry
• Customer-centric with a strong focus on end user experience and outcomes.
• Experience in a digital product delivery environment with exposure to, or knowledge of, agile development and change methodologies.
• Excellent analytical, research, verbal and written communication skills.
• Proven leadership and interpersonal skills with the ability to work with a fair degree of autonomy and demonstrate initiative and a sense of personal accountability;
• Ability to work in a small yet collaborative team.

KEY RESPONSIBILITIES:

• Collaborate with key stakeholders from across the Business including Credit, Financial Product and the control functions to understand business needs and priorities,while supporting effective inclusion in your product roadmap.
• Develop a digital product roadmap, ensuring alignment to the wider credit digital product vision and establish an associated backlog.
• Oversee a pro-active, customer focussed, multi-disciplinary team, working with skilled specialists across insights, UX design, technology delivery, security and infrastructure, in order to develop highly effective digital products through a process of research, ideation and design.
• Establish clear feedback loops to understand the impact of your product and feed changes and improvements into your backlog, continually reviewing, refining and prioritizing the backlog to create optimal value in line with the overarching product roadmap vision and OKRs.
• Design and develop new processes within the credit journey, with diligent assessment and careful consideration of any impact upon existing processes and services.
• Be responsible for ensuring the seamless delivery of digital products to end users, including appropriate training, communications and literature to facilitate adoption.
• Develop strong working relationships with colleagues in the control functions, demonstrating effective governance, control and risk management throughout the digital product development lifecycle.
• Foster a customer-centric ethos and promote a mindset of continuous learning and improvement within the delivery team.

The ideal candidate will be responsible for defining user stories to deliver the strategy and create a product backlog. You will own the product backlog, drive prioritization and delivery, which will include managing the budget and outcome metrics.

• You are entrepreneurial and a self starter
• You take risks and are not afraid to try something new
• You are tenacious and find a way to win
• You are results oriented and data-drive