Senior Product Manager, Mobile

at  Hostelworld Group

ABOUT US

Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm of their hand.
It is the social nature and community feel of hostels and their environment, that enable travellers to embrace journeys of discovery, adventure and meaning. We have more than 13 million reviews across 17,800 hostels in more than 179 countries, making the brand the leading online hub for social travel. The website operates in 19 different languages and our mobile app in 13 languages.
Founded in 1999 and headquartered in Dublin, Hostelworld has a growing, high-calibre team of 230 people within Technology, Product, Global Markets, HR, Finance & Legal and Marketing Teams across our Dublin, London, Porto, Shanghai and Sydney offices. Hostelworld is listed on the London Stock Exchange and Dublin Euronext. You can read more about our story here.

WHO YOU’LL WORK WITH ‍‍

We are looking for an entrepreneurial minded Senior Product Manager to manage our app product – which includes our newly released social network for travellers as well as our core bookings experience. Working together with the rest of the Mobile product team, designer, analysts and Engineers and our Head of Mobile to deliver great experiences and strengthen our social strategy further, as well as keep improving our core business experience.
We believe in building a company culture that is focused on ownership and want to find a strong product manager who can continue to deliver value through customer growth and retention.
Our mobile native apps are core to our overall strategy as a company. Both our mobile apps are loved by our customers. iOS and Android have 4.8 and 4.6 store ratings respectively. What we want to do now is go much further and deeper into the lives of our travellers, by enabling them to meet like-minded travellers when they are on their trips. We’ve recently relaunched our apps to give them a fresh new look, as well as introduce a set of features that enable social connections between travellers in the same destination.
Working with Marketing, Product, Data, and Engineering you will focus on developing and implementing upon new strategic initiatives as well as the tasks that keep the lights on. You’ll provide direction and work side by side with engineering to deliver on the Mobile units OKRs.

EXPERIENCE & QUALIFICATIONS:

• 5+ years’ experience in a Product Manager role, ideally in B2C and/or mobile apps.
• Proven experience driving product roadmaps and taking ownership for high level goals.
• Ability to take full ownership of product lifecycle, from ideation through launch and iteration, with a constant focus on delivering value for our customers.
• You understand growth loops and how to build them.
• Experience working on social features is a distinct advantage.
• Expert in growth tactics: Conversion optimisation, Retention Analysis, Segmentation, etc.
• Strong data analytical sense (SQL skill would great) but general analytical intuition.
• Strong background working and giving clear feedback to UI and UX designers.

KNOWLEDGE & SKILLS:

• Excellent understanding of metrics and tracking tools. Ability to dive into detailed analysis without losing sight of the big picture.
• Proven ability to clearly communicate analyses, conclusions, and recommendations verbally, in writing, and visually.
• Experience in identifying new growth opportunities, introducing new features and/or initiatives, and scaling them significantly with ROI targets in mind.
• Ability to work with stakeholders at all levels — while providing direction and clarity to all involved parties.
• Ability to work calmly and maintain good judgment in fast-paced, high-stress environments.
• Fluency in spoken and written English.

WHAT YOU’LL DO ‍

• Developing our existing apps and the social experience on them
• Contributing to the overall success of the company through aligned OKRs
• Creating, maintaining and prioritising the teams to build for Growth
• Ensuring key KPIs are tracked, measured and reported on
• Deliver features to improve new customer acquisition and retention
• Iterate on and build our social strategy together with the rest of Mobile Product team
• Working with technical and non-technical stakeholders to achieve the best results
• Creating compelling business cases with an impact on growth
• Discover, implement and solve significant changes and problems