Senior Product Manager

at  ResQ

ResQ was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their repairs and maintenance, empowering them to focus on their customers.
Repair and maintenance is the heartbeat of any restaurant’s operations, yet the existing management methods are complex, expensive, and time-consuming. With ResQ, restaurants can simply get connected to qualified service providers, submit jobs, track progress, and pay, all in one place.
We are trusted by the world’s leading restaurant brands and are venture-backed by top-tier global VCs - and we are just getting started!
Hello Future ResQer!
ResQ was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their repairs and maintenance, empowering them to focus on their customers.
Repair and maintenance is the heartbeat of any restaurant’s operations, yet the existing management methods are complex, expensive, and time-consuming. With ResQ, restaurants can simply get connected to qualified service providers, submit jobs, track progress, and pay, all in one place.
We are trusted by the world’s leading restaurant brands and are venture-backed by top-tier global VCs - and we are just getting started!
As a Senior Product Manager joining ResQ, you will be responsible for building out our new credit product offerings. ResQ has just begun our journey exploring credit offerings for participants of our two-sided Marketplace business. As the PM, you play a pivotal role in building these credit products for customers, and creating the systems and frameworks to make them successful in the long-term. Building an end-to-end credit product will include building credit profiles, products to manage credit risk, monitoring losses and profitability metrics, and improving these metrics post-launch.
We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

WHAT YOU WILL DO:

• Understand the customer problem: Dig deep on customer operations, liquidity and payment terms to identify the money management and credit capabilities they need to grow faster
• Prioritization and Roadmapping : Define your product team’s priorities and roadmap to maximize value for our customers and minimize ResQ’s risks
• Strategic execution : Drive the strategy that will allow us to open up more flexible money management capabilities to businesses
• Cross Functional Collaboration : Lead cross-functional priorities with teams including operations, engineering, and data science to maximize value for our customers
• Accountability: You will own one of the largest P&L products at the company. As the PM, you’ll be accountable for your product’s performance against company objectives and key metrics

HOW YOU WILL DO IT:

• A self-starter: You wake up, form a plan, and get going!
• Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!
• Be open to feedback; listen, learn, and iterate. We’re all One Team!