Senior Product Manager, Securities Services, Custody, Director
Title: Senior Product Manager, Securities Services, Custody
Business: Services
Division: Direct Custody and Clearing
Officer Title: D
C-Grade: C15
Location: Frankfurt
Legal Entity: CEP
Role posted until 20th o August
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in client management, custody products and communication to Citi’s Securities Services Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

SOUNDS LIKE CITI HAS EVERYTHING YOU NEED? THEN APPLY TO DISCOVER THE TRUE EXTENT OF YOUR CAPABILITIES.

LI-BA1

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

TEAM/ROLE OVERVIEW

Securities Services in Europe is made up of four clusters. Central Europe, Northern Europe, Southern Europe and the Nordics. We are looking for a Senior Product Manager who will be based in Frankfurt and will be part of the German custody team, but is also part of a larger team, the Northern Europe cluster.
Overall objective is to promote Citi’s custody products, to develop the market, advocate for improvements, increase market share and maintain our competitive position. The Senior Product Manager will confidently and convincingly communicate and explain Citi’s service offering and the intricacies of the market to clients and prospects, provide the best service and attract new clients as part of their role.

WHAT YOU’LL DO

• Drive and support new business growth and provide local support for opportunities (such as competitor intelligence, RFIs, RFPs, roadshows, due diligence activities etc.), as well as high standard responses for AFME and Thomas Murray questionnaires.
• Identify and support sales opportunities (take-away campaigns/domestic client opportunities) as well manage client implementations and client onboardings.
• Holding financial control and budget for the country and identify and run initiatives to increase revenue and reduce expenses.
• Leverage your local knowledge of clients and infrastructures to optimize the outcome for Citi and for its clients. An ideal candidate may already have a strong understanding of the requirements of large institutional custody clients including Banks, Brokers, Global Custodians. Asset Managers, Asset Owners and other intermediaries.
• Put client needs at the forefront of what we do to provide the best-in-class service, understanding our clients’ needs and expectations for both Intermediaries as well as Investor clients. Acting as the escalation point for client related issues.
• Work with the operations team to eliminate root causes of services issues and client inquiries, working with regional management on product improvements and ensuring servicing and capacity problems are addressed.
• Introduce new products and/or improve product functions and features to meet client needs.
• Comply with risk, and compliance policies on a local, regional, and global level with timely and effective escalation and ensure successful audits both internally and externally.
• Represent Citi in the market and attend market meetings, with the aim of influencing the alignment of national legislation and the adoption of agreed regional/global market standards to foster harmonisation, through strong leadership in the local Industry associations and industry working groups which includes engaging with local digital and new technology initiatives. Maintain close relationships with the market regulators and the market infrastructures.