Senior Product Manager

at  Zillow

ABOUT THE TEAM

Zillow’s Connections Platform team builds products and solutions that dependably enable meaningful connections between customers and their move team no matter where they are in their journey. Specifically, we specialize in the technology that drives seamless connections between all Zillow lines of business and our valued customers. This team is critical in making the integrated real estate experience a reality!

GET TO KNOW US

Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter

ABOUT THE ROLE

As a Platform Product manager, you will define the roadmap for a platform that serves as a foundation for multiple products. Your work will directly impact two of our main platforms: Lead Platforms, which records all customer hand-raises and Switchboard, which provides automated connection and conversation capabilities. You will collaborate with various stakeholders to deliver innovative solutions that enable seamless customer experiences, remove our team as a blocking dependency for the creation of new experiences, and address tech debt. Additionally, because the Connections platform is at the center of Zillow, with multiple clients, you will regularly be exploring the need for building new platforms that unlock new opportunities.

RESPONSIBILITIES

• Drive the execution of the product vision and strategy for the Connections Platform, aligning with the company’s strategic priorities.
• Develop and lead the product roadmap, balancing short-term deliverables with long-term investments.
• Think about the long-term scalability and adaptability of the platform.
• Work closely with engineering teams to ensure timely delivery of products and features.
• Collaborate with partners across the organization to understand their needs and translate them into product requirements.
• Advocate for the platform with internal customers, educating them about its features and capabilities.
• Drive product features with a strong understanding of complex integrations across internal and 3P systems
• Own relationships with stakeholders that rely on the platform services
• Leverage data to: 1. Decide and prioritize what’s next. 2. Showcase the health, growth, and value of the various platforms
  This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
  In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $143,200.00 - $228,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.
  In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.