Senior Product Owner - Clinical Enablement

at  Blue Cross Blue Shield of Minnesota

ABOUT BLUE CROSS

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you’ll join us.
Blue Cross and Blue Shield of Minnesota is hiring a Senior Product Owner to support the Clinical Enablement segment of the Care Management portfolio, in Eagan, MN. In this role you will proactively identify best practices for process improvement, new technology and AI integration opportunities into business practices for Care management. You are also responsible for defining the product vision, creating roadmaps, discovery and managing the product delivery process. This includes prioritizing and organizing idea creation for program refinement, value creation, and adjustments. Conduct volume analysis and cost trend analysis to justify proposed changes. Provide clear reasons for prioritizing certain initiatives. You will partner with product management and stakeholders to translate product strategy into detailed product vision.
You will have at least 5+ years of experience as a Product Owner (defining product vision, discovery, creating roadmaps and delivering products), with strong preference for healthcare and Clinical Enabelment experience.

REQUIRED SKILLS & EXPERIENCES:

• 5+ years of Product Ownership and/or Product Management experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Experience with writing user stories and experience implementing Agile methodologies.
• Experience developing short term and long-term roadmaps.
• Work with stakeholder(s) to establish Product Outcomes goals and track progress.
• Able to lead user story mapping, journey mapping and stakeholder canvas exercises.
• Demonstrated presentation skills with leadership and key stakeholders.
• Experience conducting current state vs future state mapping and delivering upon identified product gaps.
• Exceptional analytical, organizational, and problem-solving skills.
• Experience interacting confidently with key stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred.
• Exceptional written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties highly preferred.
• Experience in program management and process improvement with high level of execution focus preferred.
• Experience as an Agile/JIRA product owner

Nice to Have:

• Bachelor’s degree in computer science, information technology, business, technical degree, clinical field or a relevant field
• Experience working in the managed care/healthcare insurance industry; specifically Case Management including Core, Complex, Transplant and Gender Services
• One of the following certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe PM/PO or LeSS