Senior Program Manager, EU Network Excellence

at  Amazon EU SARL

• Experience in program or project management
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
  EU ATS (Amazon Transportation Services) is a high-powered creative team which is shaping the transportation planning and execution within the Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through reliability and cost efficiencies.
  The EU ATS Network Operations (NetOps) team is looking for Senior Manager to own and implement strategic, cross-functional management initiatives. These initiatives will impact EU Fulfillment Centers and Sort Centers.
  As a Project Manager you will be working on multiple large-scale initiatives.
  You will work on highly ambiguous and complex problems to deliver actionable results and collaborate with other teams to maximize impact. The role is inherently cross-functional and the responsibilities include working across organizations and engaging with other Project/Program Managers, Senior Leadership from Sort Centers, etc.

Key job responsibilities

• Own the program management activities and metrics for the EU ATS NetOps team.
• Set and clarify the business requirements and targets with the team.
• Document and analyze standard and new processes.
• Identify, test and validate innovative solutions to improve processes to meet and exceed the business requirements.
• Work with teams across EU region to build and secure alignment from stakeholders.
• Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience leading process improvements

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• Own the program management activities and metrics for the EU ATS NetOps team.
• Set and clarify the business requirements and targets with the team.
• Document and analyze standard and new processes.
• Identify, test and validate innovative solutions to improve processes to meet and exceed the business requirements.
• Work with teams across EU region to build and secure alignment from stakeholders.
• Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience leading process improvement