Senior Program Manager (m/w/d) Services Development

at  Philips

IN THIS ROLE, YOU HAVE THE OPPORTUNITY TO MAKE LIFE BETTER

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

YOU ARE RESPONSIBLE FOR

• Working with Project Sponsor to assure project and program objectives are defined appropriately.
• Taking on End-to-End ownership of complex and high impact service development programs within the Business Innovation & Service Delivery category in the Hospital Patient Monitoring business unit.
• Preparing and implementing programs in multi-discipline areas (including but not limited to product management, multiple R&D (research & development) organizations (services, capabilities, technology) service R&D, performance management, quality, and regulatory per agreed goals on quality, time, cost, and staffing.
• Navigating through the complexity of programs by coordinating between the sub-projects, multiple sites, and matrix organization.
• Ensuring team is staffed effectively and used to the fullest potential to most efficiently complete projects.
• Establishing strong operating mechanisms to track progress, identifying issues, overcoming obstacles, and define recovery plans.
• Providing ongoing status reports to the business leadership team, highlighting opportunities and risk mitigations.
• Working with Quality to ensure the program is fully compliant with the Hospital Patient Monitoring Quality System.
• Developing Entrepreneur Project Management (EPM) competencies, deploying best practices from Philips to bring effective strategic leadership in program management.
• Preparing, planning, tracking, and managing project deliverables and coordinating cross functional teams located across geographies.
• Managing and Reporting of key performance indicators to senior management.
• Coaching and supporting junior team members.

TO SUCCEED IN THIS ROLE, YOU SHOULD HAVE THE FOLLOWING SKILLS AND EXPERIENCE

• Bachelor’s degree in business, engineering or health sciences. Master’s degree in a relevant discipline preferred.
• Minimum of 10+ years’ of project / program management experience in a high-tech industry with a focus on development of managed services
• Expertise in agile project management and Scrum methodologies, with a demonstrated ability to lead programs that drive innovation and growth.
• Professional certification such as PMP (Project Management Professional) is required; additional Scrum Master certifications, such as PMI-ACP (Agile Certified Practitioner), are a significant plus.
• Experience leading and influencing globally distributed teams, with exceptional presentation, communication, and negotiation skills that resonate across functions and organizational layers.
• A strong track record in building and managing relationships across all levels of an organization, demonstrating a collaborative approach and the ability to navigate complex stakeholder dynamics.
• Fluent in English, proficiency in German is beneficial; any other European languages are a plus