Senior Programme Manager

at  Diageo

Job Description :
About us:
From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.
Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.
Feel inspired? Then this may be the opportunity for you.
Context/Scope:
Diageo Digital & Technology (DT) is a multi-functional, digital delivery function established to liberate and equip markets to deliver the Diageo’s Strategic Priorities.

This is achieved through:

• Putting our customers at the heart of delivery
• World class end to end process execution
• Generating performance enhancing insights from data
• Providing CPG leading digital capabilities and solutions

Responding to and embracing change D&T plays a critical role in enabling Diageo’s digital agenda through delivering our strategic priorities in many areas, including E-Commerce, Digital Marketing, Demand Sensing and Manufacturing Optimisation.

Senior Programme managers are responsible for owning the delivery of a product or subdomain within a Value Stream:

• Consumer
• Customer
• Corporate Functions & People
• Supply
• Technology Foundations

Senior Programme Managers are responsible for delivering broader business outcomes in support of Diageo’s Performance Ambition.
Dimensions:
a) Purpose of Role This role
This role will lead the delivery of high complexity business change programmes comprised of multiple products and projects, achieving significant transformation for Diageo inside the Customer Value Stream
b) Market Complexity
D&T delivers change to all Diageo markets and functions. This role will oversee multiple initiatives serving Diageo Sales business function and the delivery of many products that support the Diageo Commercial Transformation Agenda including eB2B, Sales Execution, Customer Planning and Trade Promotions Management, Commercial Performance reporting and Advanced Analytics.
The collective agenda has a complex multi geography/ functional/ process/ system footprint, often introducing transformative ways of working for our business. Risk to business operations, change impact, and compliance/controls is high.
c) Team Dimension:
The Programme Manager will typically manage a team of +50 people including partner resources. Reporting to the programme managers will be a number of Release Train Engineers and Scrum Masters that are in charge of the Delivery and evolution of the commercial products following SAFE principles.
d) Leadership Responsibilities & capabilities
The role is expected to play a broad and impactful role in delivering D&T’s strategic commitments. The role holder will be required to move between strategy and operational details to set priorities for a diverse delivery team to keep them aligned and focused to ensure brilliant execution.

These are the typical responsibilities we expect from the Senior Programme Manager:

• Lead Programme and project team(s) through great planning, organization and communication.
• Accountable for a Programme with rigorous governance. Establish a clear & robust governance model to drive decisions & outcomes.
• Create collaboration across team members and stakeholders, hold Programme team members to account.
• Anticipate risks and issues working with your team and stakeholders. Solve problems as they arise and ensure the escalation path is followed.
• Own end to end delivery of the Programme, managing interdependencies and leading the team to deliver against the plan and timelines.
• Confirm and deliver the business outcomes, working collaboratively with your team and stakeholders.
• Work with stakeholders to manage change ensuring Programme benefits are delivered.

Financial Complexity
The Senior Programme Manager will typically oversee investment of £2-5m however, could exceed in some cases, and is accountable for managing to this budget, flagging Risks & Opportunities as appropriate. These programmes have significant and substantial financial benefits to deliver to Diageo in direct support of enabling our Performance Ambition.

Top Accountabilities

• Plan, Organise & Communicate: Develop and manage Programme timeline and schedule. Proactively anticipate impacts of the current and future Programme phases. Translate Programme plans into business speak ensuring clear communication with stakeholders.
• Ownership and delegation: Empowers the project or workstream delivery leads to own delivery status, risk mitigation, issue resolution, CARM compliance and resourcing, with authority to make decisions at the respective Programme or project level.
• Risk, Issue & Dependency Management: Anticipate Programme-level risks and issues, use problem solving and collaboration skills to mitigate risks and resolve issues. Work with stakeholder groups to identify dependencies and communicate risks and issues clearly to stakeholders at all levels as appropriate
• Financial Management: Programme manager is accountable for end-to-end Programme financial planning and management. Financial management processes must be followed holding project managers to account with their financial management ensuring the Programme stays on track.
• Own end to end delivery: Inspire and lead the team to deliver against the plan and timelines. Create collaboration across diverse team members with different individual styles and backgrounds. Hold project managers and stakeholders to account, having difficult and constructive conversations where they are required. Influence where needed to move the Programme forward.
• Rigorous governance: Establish at the outset a clear & robust Programme governance model and use it to drive decisions, outcomes, engagement and management of stakeholders. Follow the Diageo PACE methodology and work with Delivery Partners including Enterprise Architecture (EA), Analytics and Insights (A&I) and Information Management and Security (IM&S) to ensure project compliance in these high-risk areas.
• Deliver business outcomes: Ensure stakeholders are engaged behind the outcomes. The team and stakeholders understand the agenda and are clear on what they need to do to deliver against it. Be resilient and resourceful, solve problems as they arise.
• Manage Change: Understand the wider impact of Programme and change implementation. Gain sponsorship at the correct level to support Programme implementation. Collaborate with stakeholders to ensure there is an awareness of the need for change, desire to support the change, knowledge and ability to receive the change and that stakeholders have a plan to make the change stick and deliver the project benefits.
• Vendor Management: Work with vendors and Diageo’s Procurement function to develop and deliver project solutions and ensure adherence to Diageo compliance standards.

Qualifications and Experience Required

• 10+ Year’s project delivery experience, ideally in large complex Digital / eCommerce related Projects & Programmes with multi-million-pound budget.
• Strong communication skills and used to work and influence at all levels of the organization.
• True leader and comfortable working in an ambiguous environment and under pressure.
• Agile certification (SAFE preferable)
• Planview, Azure DevOps and Smartsheets knowledge desirable
• Knowledge in Salesforce, Trax, Azure, SAP 4 Hana and Anaplan Technologies will be considered

Key Competencies:

• Communication, Problem Solving, Coaching, Delivery Focus, Customer Focus, Influencing, Collaboration, Critical Thinking & Analysis, Stakeholder management, Continuous Improvement, Strategic Thinking and Implementation

Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
To read more and apply, visit
www.ourheritageyourfuture.com
Worker Type :
Regular
Primary Location:
Budapest
Additional Locations :
Bangalore HO
Job Posting Start Date :
2024-04-2

Senior Programme managers are responsible for owning the delivery of a product or subdomain within a Value Stream:

• Consumer
• Customer
• Corporate Functions & People
• Supply
• Technology Foundation

These are the typical responsibilities we expect from the Senior Programme Manager:

• Lead Programme and project team(s) through great planning, organization and communication.
• Accountable for a Programme with rigorous governance. Establish a clear & robust governance model to drive decisions & outcomes.
• Create collaboration across team members and stakeholders, hold Programme team members to account.
• Anticipate risks and issues working with your team and stakeholders. Solve problems as they arise and ensure the escalation path is followed.
• Own end to end delivery of the Programme, managing interdependencies and leading the team to deliver against the plan and timelines.
• Confirm and deliver the business outcomes, working collaboratively with your team and stakeholders.
• Work with stakeholders to manage change ensuring Programme benefits are delivered