Senior Project Consultant (S/4HANA Public Cloud Customer Care)

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

As a Senior Project Consultant for our strategic Public Cloud ERP offering you are building the bridge between our customers and our stakeholders in Product Management and Engineering.
For the Customer and Partner you will act as a product related advisor along their complete implementation journey or on an ad-hoc basis. You are sharing your feedback with internal stakeholders – this is essential to shape the future direction of the Software as a Service offering.
The Cloud Customer Care team in EMEA/MEE is supporting the Product Management team, especially for new functionalities for S/4HANA Cloud. Therefore you will be involved in Early Adopter activities helping customers to adopt the latest innovations.
You will gain in-depth product knowledge and experience from your engagements and will be one of the first experiencing how key product innovations are perceived by our customers.

Key tasks:

• Support implementing and strategic customers/partners and become a trusted product advisor
• Closely work with a variety of stakeholders on Early Adopter programms
• Identify patterns and bring the customer’s perspective into right channel within SAP to Influence our Software as a Service offering.