Senior Project Manager Cluster Lead DACH (Germany, Austria, Switzerland)

at  AO Foundation

The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world’s leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from different backgrounds, with diverse talents and specialist areas. What binds us together is our passion for excellence, our dedication to our mission of improving patient care, and our understanding that we are stronger together: we are one AO.
The AO’s educational events facilitate training and expertise across our clinical specialties such as trauma, spine, craniomaxillofacial, veterinary, and reconstructive surgery. Our regional Education Events teams are responsible for the planning, delivery, and on-site execution of all our educational events.
Employment type / Anstellungsverhältnis: Permanent
Workload percentage / Pensum: 100%
Location / Standort:Zizers, CH
Experience level / gewünschtes Erfahrungsniveau: Experienced professional
Application language / Bewerbungssprache: English or German

JOB REQUIREMENTS

• University master’s or bachelor’s degree in marketing, business, communications, or similar.
• At least 5 years proven experience leading a diverse team of experienced event managers and managing medical Key Opinion Leaders (KOL).
• Proven leadership skills and the ability to manage, motivate and inspire a diverse team.
• Experience in medical events/course organization would be an advantage.
• Excellent communication skills and ability to build and maintain relations with Health Care Professional at all levels and broader stakeholders.
• Decision making person with ability to anticipate the potential problem. Define goals according to educational event processes and follow up within the team.
• Think beyond their tasks to find potential synergies or improvement point within the organization.
• Customer oriented: Identifies needs of internal and external stakeholders and acts respectively service oriented. Deals promptly with inquires and complaints under examination of key facts and handles non-routine requests. Seeks to build mutual trust and establishes to build stable business relationships. Supports the workflow and independently passes information on, which others need to process their daily operations, in a timely manner.Fluent written and verbal English and German is a must.

• Lead and manage the DACH education events delivery team. Monitor activities, projects and performance.
• Provide guidance and support for smooth collaboration and event delivery in the cluster.
• Implement the education events strategy in the DACH cluster in line with the regional and global education strategy.
• Monitor and manage education events budget in the respective cluster and adhere to financial targets.
• Ensure the appropriate implementation of the AO events operating model in the cluster based on the Global Education Process (GEP).
• Build trusted and long-term relationships and partnerships with AO surgeons and national and regional medical societies and associations.
• Ensure compliance with policies and regulations at cluster level.
• Annual budget planning for the all events in the cluster as part of AOs yearly budgeting planning cycle.
• Close collaboration with AO’s industrial partners on event technical support, education grant and voucher purchase.