Senior Project Manager

at  Specialty Health Network Inc

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

WHY THIS ROLE IS IMPORTANT?

Shoppers Drug Mart Specialty Health Network supports our retail stores to provide the best patient care to patients who require specialty drugs. We provide patient support programs for specialty drug therapies, providing physicians with resources to manage their patients, facilitating reimbursement, and enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers to improve healthcare outcomes for all stakeholders.
Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training, and development and many more perks!

WHAT YOU WILL DO:

• Responsible for managing complex projects as assigned
• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Establish an overall project plan from project initiation to business training and handoff, in compliance with defined project management methodology.
• Management of cross-team dependencies, including scoping, planning, prioritization, escalation, capacity planning, and cross-functional alignment.
• Leads a cross-functional project team in executing assigned tasks and coordinating effort of internal and external project team members, ensuring tasks and deliverables are complete on time, within budget, and delivering the promised business functionality
• Identify, assess, rank, and track all project risks and issues ensuring mitigation requirements are clearly documented and if required escalated to program leadership.
• Proactively evaluates project activities, builds contingency plans, executes corrective action, and monitors issue resolution to mitigate risks
• Work closely with the Senior Manager, Project Management Office in the design and implement effective tools to measure individual project and PMO performance
• Contribute to improved levels of employee satisfaction and company success by motivating team members and helping to develop their knowledge and skills
• Financial Management - develop and actively manage a budget and resource plan.
• Provide clear, consistent, and timely messaging; both verbal and written; within the team and to business leadership; facilitate effective and timely meetings
• Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.

TYPE OF ROLE:

Regular
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.