Senior Project Officer - Operational Performance

at  Department of Justice and Community Safety

JOB DESCRIPTION

Location: Melbourne | CBD
Job type: Full time / December 2025
Organisation: Department of Justice and Community Safety
Salary: $106,534 - $128,897
Occupation: Analyst
Reference: VG/D01546AUGUST2024
At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Utilise your leadership and development expertise to provide support and advice to the Victim Services Support and Reform branch
• Fixed-Term (until December 2025), Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 5: $106,534 - $128,897 plus superannuation.

ABOUT US:

Victim Services, Support and Reform (VSSR) is part of the Police, Racing, Victims and Coordination within the Department of Justice and Community Safety (DJCS). VSSR is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of our justice system, as well as direct service provision through a range of programs including the Victims of Crime Helpline, Victims Register, the Victims Assistance Program, Child Witness Service and the Intermediary Program. VSSR is also responsible for designing and building a new administrative Financial Assistance Scheme (FAS), following on from the Victorian Law Reform Commission’s review of the current system of financial assistance for victims of crime.

The Senior Project Officer, Operational Performance works as part of a small team to lead reporting and evaluation across VSSR. The role will support a range of data reform and activities to improve operational performance across VSSR and contribute to identifying and developing key service objectives in line with policy to ensure a coordinated and informed operational approach for victims of crime across the state.

Some of your duties will include:

• Identifying, and contributing to, operational performance reform and reporting (for example, State Budget reporting (BP3), annual reporting requirements and contributions to reviews/strategies) across VSSR.
• Conducting high level analysis of client services information needs, including operational performance of VSSR and DJCS funded services, and use this robust evidence to provide inform management of emerging issues and risks.
• Contributing to the development of VSSR, DJCS, and whole of government research, policy and operational initiatives affecting victims of crime through the provision of timely, accurate and comprehensive collation and analysis of operational performance related data and narrative.

To learn more about this role before applying, please read the attached position description.