Senior Proposition Manager - Customer & Technology - UAE

at  Alshaya

SENIOR PROPOSITION MANAGER - CUSTOMER & TECHNOLOGY - UAE

Job Number:
4440187
Work type:
Permanent - Full Time
Location:

COMPANY DESCRIPTION

• Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.

REQUIRED SKILLS AND COMPETENCIES:

• Experienced in revenue management, loyalty, finance or analytics – consideration to consumer behaviour.
• Ability to utilise metrics/analytics to identify opportunities and measure results.
• Excellent organisation and communication skills.
• Strong commercial acumen and negotiation skills.
• Skilled in multi-tasking and supporting several projects simultaneously.
• Ability to manage diverse stakeholders (internal and external)
• Strong self-starter.
• Strong problem-solving skills.
• High energy and a self-starter looking to make an impact.
• A passion for loyalty programs and the retail industry.
• Good written and spoken English (Arabic a bonus).
• Excellent presenter with the ability to persuade C-level leadership.
• Create great and compelling presentations.

EXPERIENCE:

• 8+ years of experience in a customer-centric, data-driven marketing role, consulting roles within CRM/Loyalty
• Top-tier strategy consulting background or experience in a complex global organization highly desirable
• Retail experience is a plus.

EDUCATION:

• Master’s degree in business, Strategy, Innovation
  Advertised: 23 Oct 2024 Arabian Standard Time
  Applications close: 22 Nov 2024 Arabian Standard Time
  Bac

• Develop and implement a long-term strategic roadmap for Aura that aligns with Alshaya’s overall business objectives across Middle East and North Africa (MENA)
• Stay abreast of industry trends and competitor activities to ensure Aura remains competitive and innovative.
• Ensure loyalty programme is consistently delivering an effortless experience to customers and colleagues
• Build the future roadmap of the programme to create the most compelling and differentiated retail proposition in the region
• Manage existing partnerships and identify new opportunities to enhance member value and drive revenue.
• Drive new partnerships, negotiate and manage partnership agreements to secure favorable terms and maximize value for Alshaya.
• Drive strategic partnership initiatives that deliver exceptional experiences to our Aura members, solidifying our position as a worldclass programme.
• Identify new revenue generating streams through Aura partnerships.