Senior QA Manager

at  Veeva Systems

Team: QA & Release Engineering
City: Toronto
Country: Canada
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

REQUIREMENTS

• Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering
• 5+ years of experience managing team sizes of 6-12 QA engineers
• Possess an excellent end-to-end understanding of QA processes, organization, and techniques in order to drive quality into the product
• Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
• Ability to be a technical QA manager, well-versed in Java applications
• 3+ years of experience working with product cross-functional teams in a leadership role using agile/iterative development methods
• Qualified candidates should have completed a 4-year college degree. Preferred in Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent

THE ROLE

Veeva Systems is looking for a Senior QA Manager to join our rapidly growing team that is focused on Vault CRM. This is a hands-on position for delivering a quality SaaS product and customer success. To qualify, you need a great attitude, be adaptable when challenges arise, and the ability to learn quickly. Have attention to detail and the ability to self-detect potential issues. Have enthusiasm to take on responsibility and deliver great software products. Finally, be a hands-on manager who takes pride in learning the ins and outs of the product they manage.

WHAT YOU’LL DO

• Manage the Vault CRM functional QA team and own all aspects of Software Quality (test strategy, test cases, regression management)
• Day-to-day management of the functional QA team along with hands-on QA activities
• Guide the functional group on various processes and procedures that enhance productivity
• Collaborate with Product Managers and Development Managers on feature sprint planning
• Work closely with the Customer Support Manager on Production issues triaging
• Grow and mentor the team