Senior Quality Manager

at  Synnovis Analytics

At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to: Manage quality assurance across multiple service lines encompassing several disciplines.
Support and improve pathology services by delivering the Synnovis quality strategy, including working alongside managers to implement quality improvement plans, evaluate services with teams, and ensure all services are of a high quality and compliant with legislative requirements. Lead compliance with internal, national, and international regulations in every aspect of practice development. Guide, develop and maintain Quality Assurance and control systems to ensure pathology data integrity. Manage key relationships with all relevant external accreditation, inspection and regulatory bodies ensuring Synnovis is responsive to changing requirements and complies with all relevant standards and policies.
Ensure Synnovis is properly prepared for regulatory inspectionsand accreditation assessments, and, that all documentation and quality evidence is stored, maintained and accessible in the required format. Collaborate with colleagues and senior managers to ensure consistency in the delivery of Quality Management, including playing a leading role in the development of best practices and new ways of working. Line manage Quality Managers and Quality Officers, this includes delivering all aspects of people management, such as recruitment, performance management, absence management, learning and development, employee health and wellbeing. Ensure the delivery of all performance requirements, as identified through the Quality Strategy.
Demonstrate professionalism, patience and empathy when explaining highly complex subjects, and in particular when communicating with people who do not share same level of knowledge or understanding. Deputise for the Head of Quality, attending monthly quality and clinical governance meetings, as needed. Undertake specific projects under the direction of the Head of Quality and/or the Medical Director. Take part in CPD activities to ensure that your practices and knowledge are always relevant and up to date to your specific area.
Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guys & St Thomas NHS Foundation Trust and Kings College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers

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