Senior Rates Officer

at  City Of Launceston

Employment
Information
Package
Senior Rates Officer
Position number: POS0325
Enquiries:
Name: Christine Phillips
Position: Team Leader Receivables Town Hall, 18-28 St John Street Launceston
Phone: 03 6323 3171
T 03 6323 3000
Email: Christine.Phillips@launceston.com.au
E contactus@launceston.tas.gov.au
Application closing date: 3:00PM, FRIDAY, 7 FEBRUARY 2025 www.launceston.tas.gov.au
Contents
Introduction 3
City of Launceston Organisational Directory 4
Organisational Values 5
Information for Applicants 6
Recruitment Steps 7
General Conditions of Employment 8
Position Description 9
Address all correspondence to:
Manager People and Culture
City of Launceston
PO Box 396

POSITION REQUIREMENTS/COMPETENCIES

Organisational

• Community Focussed: considers community/customers in decision making
• Communicate and Engage: demonstrates self-awareness & encourages open discussions &

contributions from others

• Create and Innovate: displays initiative & considers different ideas and perspectives
• Safety Focussed: takes responsibility for own and team’s health, well-being and self-care

QUALIFICATIONS AND EXPERIENCE

• Completion of Year 12 or equivalent with good numeracy and literacy skills as well as experience in a customer
  service environment.

POSITION PURPOSE (WHY DOES THIS POSITION EXIST)

To assist with maintaining the currency and accuracy of the rating related data stored in the Council’s
property system as well as provide support to the Team Leader Receivables regarding more advanced
tasks within the team.
Processing of supplementary valuations to maintain the currency and accuracy of the valuation records
and rates charges in the property system.
Review outstanding debts for debt recovery process and liaise with collection agency for appropriate
action.

To assist with other tasks including

• rating and property certificate preparation
• transfers of ownership from the Land Titles Office
• rate levy
• mobile garbage bin requests
• pension remission applications
• direct debit process