Senior Receptionist

at  HCA Healthcare UK

Role: Senior Receptionist
Location: London Central
Full Time: 40 hours per week
Contract: Permanent 40 hours/week, Monday – Friday
Salary Range: Up to £29,000
We’re looking for a Senior Receptionist to join our team at the prestigious Roodlane Medical working in London in Central London.
As a Senior Receptionist you will be accountable for management of Front of House within your clinic. You will provide a caring and efficient patient experience from start to finish, constantly delivering high quality customer care to both internal and external clients.
This is a fabulous opportunity for you to work in a wonderful location as part of our friendly and supportive Primary Care team.

• Welcome all patients, visitors and staff to the Front of House area, providing information and dealing with enquiries in a friendly and professional manner at all times
• Book appointments correctly and accurately for all type of appointments requested face to face or for follow up appointments
• Accurately register and update of patient details on the relevant practice management systems
• Working collaboratively with the GPs, Technicians, Patient Navigator & Resource Management
• Line manage Reception staff at your site, ensuring continual development, coaching and training is delivered