Senior, Relationship Manager

at  Standard Bank

Job Overview
Business Segment: Business & Commercial Banking
Location: IM, undefined, Douglas, undefined
Job Type: Full-time
Job Ref ID: 80425818A-0001
Date Posted: 8/20/2024
Job Description
To manage an allocated portfolio of corporate clients within Offshore, Business & Commercial Banking segment and to seek new business opportunities through cross sales and other distribution initiatives, ensuring that clients receive a high standard of service while achieving the defined revenue targets and providing required guidance to the team.
Qualifications
Minimum Qualifications
Diploma in either: Finance/ Accounting / Banking
Experience Required
Minimum 5 years’ experience in a Relationship Management or Wealth Management role within Banking, Trust or Company Service Provider or Financial services with a specific focus on UK Property Lending
Experience dealing with corporate clients within financial services
Experience in Offshore product sales is desirable
Additional Information
Outputs
Act as a senior point of escalation for sales matters and urgent resolution of incidents, to ensure smooth day to day operations.
Contribute towards the formulation of the Business & Commercial Banking (BCB ) business and distribution strategy, in line with overall BCB objectives and the Offshore strategy.
Engagement Foster a collaborative and client-focused relationship with all internal stakeholders to deliver solutions that are effective, pragmatic, and risk appropriate.
Enhance profitability by identifying and sourcing new business opportunities, leveraging new and existing relationships for proactive cross selling of bank’s products and services, while ensuring that all new business meets the Bank’s appetite at the time of on-boarding.
Ensure an exceptional level of service is provided to clients by owning customer issues, keeping customers informed, and ensuring all their requirements are met timeously and transactions processed efficiently, while adhering to the Standard Bank customer service and customer experience standards.

Please refer the Job description for details