Senior Release Manager

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

As a member of the Engineering Domain, the Release Manager (RM) plays an integral part in the software development life cycle. The role includes planning, scheduling and controlling the deployment of software releases across multiple server environments and projects.

PREFERRED SKILLS

• University degree or equivalent experience
• Minimum 5 years of experience in software development and release management
• Experience with and/or exposure to Agile, Waterfall, and other project management methodologies
• Experience working in an operations environment
• Experience in DevOps practices and familiarity with automation, continuous integration, and deployment
• Nice to have: familiarity with ITIL/ITSM concepts and principles

QUALIFICATIONS

• Excellent interpersonal, collaboration and communication skills; able to communicate effectively regardless of audience
• Experience supporting a team of developers to use software development utilities
• Experience leading a technical project team
• Demonstrate leadership qualities, strong communication, organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results
• Prior experience in a shared service or matrix organization
• Detail-oriented
• Strong analytical and problem solving skills
• Strong risk assessment and risk management skills
• Able to handle multiple tasks in a fast-paced, deadline-driven environment
• Able to work independently and as part of a team
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

• Be involved in the Engineering Domain Release Management Lifecycle
• Assess all new requests, projects, releases and sprints
• Review the release schedule and assist in managing all changes, risks, and communications related to software releases
• Work with Agile team members in planning release communications, release details and schedules
• Collaborate with various Delivery and Operations teams to create a common, centralized view of all releases
• Manage relationships and coordinate work between different teams in different locations
• Manage risks and issues that may affect release scope or schedule, and validate that the release controls have been satisfied
• Continually work towards making improvements in the engagement and release process
• Work with Dev Ops to continuously increase automation for deployments in the different environments
• Research/assess new release and configuration management methodologies and technologies
• Be involved to help establish consistent Release Management practices across the team
• Off hours availability is expected and may result in a modified work arrangement (e.g. one weekday off in lieu of one weekend day worked)
  The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
  Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
  Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.
  At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
  We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.