Senior Research Systems Analyst

at  University of Alberta

Department Information Services & Technology - Server & Application Host
Salary range $86,708.69 to $122,750.30
Hours per week 40
Grade 13
Posted date
Closing date January 17, 2025
Position Type Full Time - Operating Funded

QUALIFICATIONS

• Master’s Degree, preferably in Computing Science, Engineering, Biomedical Science, or a related field, with additional relevant experience.
• 5 years of experience in maintaining and using high-performance computing (HPC) systems and research software commonly installed on such systems is required.
• Advanced working knowledge of Linux systems.
• Experience with installation and configuration of software on Linux systems.
• Advanced working knowledge of programming and/or scripting with languages such as Bash, Python, and others.
• Knowledge of how to use HPC scheduling software, such as Slurm, is required.
• Strong analytical skills.
• Ability to generalize or abstract a specific problem to a class of problems, as the incumbent cannot be an expert (i.e., PhD-level knowledge) in every research field and software application they need to support.
• Effective communication and interpersonal skills.
• Demonstrated ability to participate in a 24/7 on-call support rotation.
• Demonstrated problem-solving skills.
  At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
  We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
  The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.
  Note: This opportunity will be available until midnight January 17, 2025, Edmonton, Alberta local time

• Assist researchers with requests for support in effectively using the HPC research infrastructure. These requests vary greatly in complexity, covering topics such as job submission on schedulers, software bugs in both commercial and non-commercial products, improper initial conditions for software, and other related issues. Fulfilling these requests may require writing scripts, learning how specific software packages work, engaging with vendors, understanding the underlying algorithms, and performing other tasks that are not always well-defined.
• Participate in the deployment and administration of the digital research infrastructure.
• Install research software on the digital research infrastructure as requested by researchers.
• Provide consultation to researchers for their IT needs. This requires broad knowledge of diverse research areas and analytical skills to bridge the gap between research projects and IT technologies.
• Train researchers on how to use the digital research infrastructure and best practices to ensure they use the systems effectively and efficiently, while collaborating with other team members in the development and delivery of training.
• Participate in focus groups and committees, providing expert-level knowledge and gathering input.
• Participate in industry conferences and maintain relationships with vendors to stay informed about emerging technologies that can improve the quality of service.
• Participate in a 24/7 on-call support rotation