Senior Risk Management Representative

at  Intuit

OVERVIEW

**This role is hybrid and will require 2-3 days in the office per week. Must be able to work some holidays.
Come join the Intuit Risk Operations team as a Risk Operations Customer Contact Center Team Lead! This team operates on the front lines answering calls, providing exceptional customer service to customers impacted by a risk action. The team is responsible for using extensive research, analysis, and customer empathy to set appropriate guardrails and drive decisions that significantly impact both our customers and Intuit.
We are seeking a highly skilled and engaged individual with a passion for taking ownership and resolving issues on the first contact. Utilizing strong decision making and customer service skills along with training and coaching others.

Please refer the Job description for details