Senior Sales Advisor-Rosetta, Belfast

at  Winemark

With 84 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.

PURPOSE

• To provide the best level of service to customers, thereby maximising sales and profit
• To assist and support the Store Manager in all aspects of the business including sales, security, cash and stock control
• To control and operate a Winemark store in the Store Managers absence in accordance with Company policies and procedures

RESPONSIBILITIES

To assist and support the Manager in the following:

• staff training and development
• motivating and encouraging the team to attain sales targets
• stock management
• ensuring staff adhere to all Company instructions, policies and procedures
• ensuring the store is operated in accordance with Company budgets
• planning and implementing any changes in promotional activity
• administration, for example, investigating cash / stock discrepancies, payroll and marketing

These responsibilities are in addition to the following:

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post