Senior Sales & Customer Success Operations Manager

at  TransferRoom

TransferRoom is a hyper-growth B2B SaaS Marketplace on a mission to change the football transfer market for the better. We do this by empowering football clubs, agents and players to be successful in the transfer market by giving them real-time market intelligence and direct access to a global network of decision-makers.
TransferRoom is market leading and has become a must have for key stakeholders in football’s transfer market. It’s used by 700 clubs, including Man City, Liverpool and PSG, 400 agencies and 8000 professional players. It has empowered clubs and agents to facilitate over 4,000 transfers since launch in 2017.

BRIEF INTRO TO THE ROLE:

TransferRoom is looking for a Senior Sales & Customer Success Operations Manager to join us on our mission to change the football transfer market for the better. In this role, you will streamline sales and customer success processes, enhance CRM integration, improve renewal management, and ensure alignment between sales, CS, and finance teams, leading to increased efficiency and customer retention. This role will be reporting to the Director of Revenue Operations.