Senior Sales Engineer - MDR (m/w/d)

at  Sophos

ABOUT US

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

READY TO JOIN US?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – we encourage you to apply.

ROLE SUMMARY

The Senior Sales Engineer MDR is responsible for providing pre-sales support for Managed Detection and Response to the Global sales organisation as well as actively working with customers experiencing breaches through the Sophos incident response service.

WHAT YOU WILL DO:

• Provide support to the Global sales organization by being a subject matter experts on SOPHOS Managed Detection and Response, Rapid Response, and Sophos Labs telemetry
• Work with all sales and account teams to provide support via remote and onsite engagements (Sophos, Partner & Customer offices), product demonstrations, and answers to technical questions about our service offerings and threat intelligence
• Provide light availability for evening and weekend rotations in support of selling SOPHOS Rapid Response incident response service
• Proactively manage and deliver technical information to customers and partners while building and maintaining key technical relationships.
• Work closely with product management and Sophos Labs to provide customer and partner feedback on features and product direction.
• Maintain an understanding of current threat landscape, malware and shifting threat actor tactics to advise customers and partners of warning signs