Senior Sales Engineer

at  Rapid7

At Rapid7, we are committed to empowering our customers with the tools and insights they need to stay ahead of evolving cyber threats. Our technology estate includes a comprehensive portfolio of security solutions, including vulnerability management, incident detection and response, and threat intelligence. Our core values of innovation, collaboration, and customer-centricity drive us to deliver exceptional products and services that help organizations protect their digital environments and achieve their security goals.

THE SKILLS YOU’LL BRING INCLUDE:

• A genuine interest in helping your customers achieve their goals
• A real passion for learning new skills and technologies
• Assists sales in technical qualification.
• A technical background, preferably in the Security space
• In-depth knowledge of multiple Operating Systems and Security Solutions
• The ability to relate to and engage members of both the technical and non-technical community
• Highly competent interpersonal skills, in English.
• Must be able to present effectively in front of large groups, both technically and non-technically oriented.
• The ability to be self-driven, enthusiastic and determined to succeed
• An strong understanding of the sales process and the roles and responsibilities involved

ABOUT THE ROLE

As a Senior Sales Engineer at Rapid7, you will be a pivotal player in driving our sales strategy and will be pivotal in driving customer success. You will leverage your deep technical expertise and industry knowledge to partner with all parts of our business, and provide solutions that address customer needs. Your role will involve demonstrating the value of Rapid7’s security solutions, managing pre-sales activities, ensuring customer success, and building strong relationships with clients.
An SE is an integral part of the go-to-customer team, helping our customer’s solve security challenges. If you are comfortable going toe-to-toe in a technical discussion with engineers before shifting gears and having a conversation with a CISO, this may be the opportunity for you!

IN THIS ROLE YOU WILL:

• Support Account teams with their opportunities to ensure a high rate of success and achieve revenue targets, by assessing customer information, identifying and addressing problem areas, formulating relevant solutions, and presenting solutions effectively.
• Collaborate with the sales team to understand client needs and articulate technical solutions effectively.
• Conduct in-person and remote product demonstrations, presentations, and proof-of-concept sessions to showcase the capabilities and value of our cybersecurity solutions.
• Provide pre-sales technical support to assist clients in understanding the technical aspects of our products. Engage with the customer as their technical contact throughout the pre-sales evaluation cycle, demonstrating how Rapid7 products meet the customer’s business and technical needs
• Stay abreast of the latest cyber security threats, technologies, and industry best practices.
• Conduct training sessions for clients, channel partners and internal teams to enhance their understanding of our products and services.
• Provide event talks and on-stand demonstrations at seminars or events and industry trade shows
• Assist with the deployment and implementation of cybersecurity solutions, providing on-site and remote technical support as needed.