Senior Sales Manager

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

PREFERRED QUALIFICATIONS AND SKILLS:

We are looking for individuals who have a proven track record in a similar role with strong leadership and interpersonal skills, the ability to prioritise and adapt to the changing needs of the operation, who can evidence having a solid work ethic, good business acumen and a passion for service. Experience of working within a cluster model would be beneficial.

YOUR ROLE

As a Senior Sales Manager you are responsible for the development of the North America market for the Four Seasons London at Park Lane and Four Seasons Hampshire hotels with the focus being on capturing and growing market share from high end leisure agencies and Preferred Partners. Assigned markets may change due to business demands.

YOUR RESPONSIBILITIES

• Develop and maintain strong business relationships with Corporate and Travel Industry clients
• To research new market opportunities and develop strategies to penetrate companies/organisations likely to produce business for the hotel
• To adhere to the Sales and Marketing minimum operating standards
• To invite potential clients to tour the property and conduct individual tours, highlighting the facilities and services.
• To represent the hotel at travel trade or business functions as required
• Set key performance indicators for the team, monitor and coach performance accordingly