Senior Sales Manager, Mid Market

at  Servicenow

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our EMEA Mid Market Sales team, you will have a major impact on our future success by leading a team of Account Executives across the region, for one of the company’s most strategic functional groups. With collaboration and support from Sales, Product Management and the executive team, you will have an opportunity to influence significant revenue growth for ServiceNow. You will be empowered to recruit, build, and coach your team, as well as help define, develop and optimise our Inside Sales operating model and processes.

What you get to do in this role:

• Manage, recruit, coach and inspire a new high-calibre sales team
• Lead the team to assist with strategic account planning, territory planning and researching prospect customers.
• Lead all operational aspects of your team to optimise sales productivity and further improve overall customer satisfaction.
• Communicate clear goals and roles to team members, set and track KPIs and reward team efforts and accomplishments.
• Represent the EMEA Central Sales organisation within the regional business and keep market sales leaders updated on revenue forecasts and productivity improvements.

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Demonstrable experience leading an early in career sales organisation in a high-growth technology company, preferably in the B2B, SaaS space.
• Validated track record of consistently exceeding pipeline and revenue targets, with demonstrated pipeline forecasting skills.
• Ability to be a thought leader on further improving internal processes.
• Excellent stakeholder management skills.
• Experience recruiting, coaching and managing high sales performers and building an outstanding team culture.
  FD21
  Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
  Additional Information

What you get to do in this role:

• Manage, recruit, coach and inspire a new high-calibre sales team
• Lead the team to assist with strategic account planning, territory planning and researching prospect customers.
• Lead all operational aspects of your team to optimise sales productivity and further improve overall customer satisfaction.
• Communicate clear goals and roles to team members, set and track KPIs and reward team efforts and accomplishments.
• Represent the EMEA Central Sales organisation within the regional business and keep market sales leaders updated on revenue forecasts and productivity improvements