Senior Sales Operations Support Consultant

at  Caterpillar

WHAT YOU HAVE (SKILLS & EXPERIENCE):

• Experience in sales support, business operations and / or project management
• Effective Communications: Always focused on matching the right message to the audience; Ability to take complex digital concepts and translate into language appropriate for executive leadership, management and project team members. Proven ability to communicate effectively in English with people from other countries.
• Decision Making & Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Negotiating: Ability to negotiate successfully across a matrix organization and have upward influence in a constructive and collaborative manner.
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Initiating CI Services Leadership Table Dependencies, managing the Sales Variance budget, and overseeing other resources to achieve the service growth goals of the Americas’ dealers.
• Managing the portfolio of CI Services Leadership Table Dependencies including launching new and supporting existing for quality updates and velocity
• Maximizing the CI Americas Sales Variance budget to drive profitable growt