Senior Sales Strategy & Operations Analyst

at  The RealReal

MINIMUM REQUIREMENTS:

• 3-5 years of work experience in relevant analytical fields, e.g., sales operations, consulting, etc.
• Expert knowledge of Excel and experience in financial modeling required
• Ability to present voluminous data in a concise, clear manner and derive actionable business insight
• Experience developing/improving processes and creating plans to increase efficiency
• Strong team player; experience working effectively cross-functionally and across different levels of the company
• Proven track record of managing and executing large projects from start to finish, including project management, data gathering and modeling, problem solving and communicating recommendations
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong written and verbal communication skills
• Ability to work effectively with tight deadlines in a fast-paced environment
• Strong sense of ownership, urgency and drive
• Ability to Travel 5%

PREFERRED REQUIREMENTS:

• Education in Business Analytics, Economics, or a related field
• Experience with sales workforce management and planning
• Looker experience, SQL knowledge, Salesforce certification

ABOUT THE ROLE

The Senior Strategy & Operations Analyst is a strategic thinker with strong analytical skills. They are a key partner in driving results around sales rep The Senior Strategy & Operations Analyst is a strategic thinker with strong analytical skills. They are a key partner in driving results around sales rep productivity and efficiency, while helping the teams scale to meet our rapid growth and profitability targets. This person will be an owner of sales territory planning, analytics, and execution across the Sales organization, including the task of making recommendations for hiring based on financial plan, taking into account capacity increases, geographic location, and headcount attrition.
They will be able to apply their experience and industry know-how to define, develop and execute against a workforce strategy, own projects from start to end, and will work cross functionally with our sales leadership, business intelligence and other strategic teams. They will focus on innovation and excellence for the sales planning capability of our rapidly growing business.
They are results oriented and have thrived in a highly ambiguous environment. They know how to be scrappy but operate as part of a larger team and business. They are someone who is willing to roll up their sleeves, take ownership, and are focused on delivering results. They love diving deep and using data to identify opportunities and guide improvements.

WHAT YOU GET TO DO EVERYDAY

• Maintain a working knowledge of the entire end-to-end Sales process at TRR
• Construct optimized territories and efficiently address operational issues to ensure sales effectiveness
• Own modeling of the sales labor workforce, partnering with the Senior Manager, Sales Operations to inform long term labor decisions as well as day to day forecasting for cross-functional teams
• Ensure data integrity and accuracy within all forecast/headcount models by developing and performing logical quality assurance functions
• Drive special projects and provide analytical support to senior Sales leaders
• Develop, instrument, and maintain sales Key Performance Indicators (KPIs) and support the rhythm of the business through weekly, monthly and quarterly reporting
• Conduct various “what-if” scenarios to assess volume, headcount, performance and cost impact to changes in the business
• Interact and consult with Recruiting, Strategy & Operations, and Training & Enablement on matters of talent acquisition, training, hiring and attrition
• Create accurate, timely management level reporting
• Build and maintain trust with key stakeholders and business partners across a fast-paced, collaborative environment