Senior Salesforce Administrator

at  Alex MacWilliam Real Estate

Job Category: Information Technology
Requisition Number: SENIO001057
Posting Details
Posted: September 12, 2024
Full-Time
Remote
Locations
Showing 1 location
Remote - USA
Job Details
Description
Inside Real Estate is seeking a seasoned Salesforce Administrator to lead and mentor our Salesforce team, spearhead platform development, and cultivate a thriving user community. You’ll play a pivotal role in streamlining workflows, maximizing user adoption, and ensuring the ongoing success of our Salesforce implementation.

Responsibilities:

• Lead the Charge: Oversee the Salesforce team, prioritize tasks, and drive efficient completion.
• Process Optimization Expert: Analyze user needs, identify opportunities for improvement, and implement solutions.
• Automation Architect: Leverage Flow Builder, workflows, and integrations to automate tasks and enhance efficiency.
• CPQ Champion: Lead the implementation and optimization of CPQ (Configure, Price, Quote) for seamless quoting and sales processes.
• Data Defender: Maintain data integrity through regular audits and best practices implementation.
• Training Trailblazer: Develop and deliver training programs to empower users and maximize Salesforce expertise across the organization.
• Bridge Builder: Foster strong relationships with users, vendors, and development teams.
• Continuous Improvement: Stay up-to-date on the latest Salesforce trends and actively pursue professional development opportunities (e.g., attending conferences, pursuing additional certifications).

Qualifications and Preferences:

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Experience with the native Hubspot-Salesforce integration preferred
• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
• Minimum five years of experience as a Salesforce.com administrator
• Sales Cloud, Service Cloud and Developer or other Salesforce certifications preferred
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• A demonstrated ability to understand and articulate complex requirements
• A seasoned Salesforce Administrator with a minimum of 5 years of experience.
• Proven success in leading and mentoring teams.
• Demonstrated ability to prioritize tasks, manage multiple projects, and meet deadlines efficiently.
• Strong understanding of Salesforce best practices, functionalities, and configurations.
• Understanding of billing systems such as Chargify / Maxio, Zuora, Avalara, NetSuite or other financial platforms a plus
• Expertise or certification in automation tools like Flow Builder, workflows, and integrations with platforms like Zapier or MuleSoft (a plus).
• Experience with CPQ implementation and/or CPQ specialist certification is highly desirable.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
• Analytical problem-solving skills with a knack for translating complex user needs into actionable solutions.
• A positive attitude and team player mentality who thrives in a collaborative and fast-paced environment.
• Proficiency in Google Docs, Excel, and familiarity with company systems.

Inside Real Estate is a fast-growing, innovative company specializing in real estate technology. We empower real estate professionals with the tools and technology they need to succeed. As a leader in the industry, we are committed to providing best-in-class solutions that drive real results for our clients.
At Inside Real Estate (IRE), enjoy a small company feel with big company growth, support, and stability.

We offer a competitive total rewards package including:

• Competitive salary
• 3 Medical plans to choose from - 1 PPO and 2 HDHPs
• 2 Dental plans to choose from
• Vision
• HSA - company-fundedFSAs - healthcare, limited purpose, dependent care
• Short-Term Disability - company-paid
• Long-Term Disability - company-paid
• Basic Employee Life Insurance - company-paid
• Voluntary Dependent Life Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness
• Voluntary Hospital Indemnity
• Legal Plan
• ID Protection
• Pet Insurance
• 401(k) Retirement Savings with company match
• Paid PTO/Vacation/Sick Time
• 11 company-recognized holidays
• Company-paid Parental/Disability Leave

In addition, at IRE, we focus on driving top results providing:

• Opportunities to grow within our company;
• Potential to work in a remote setting;
• Exciting/energetic work environment and fun, creative culture.

IRE EEO Statement - We believe that the unique contributions of all Insiders are the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experiences we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

• Lead the Charge: Oversee the Salesforce team, prioritize tasks, and drive efficient completion.
• Process Optimization Expert: Analyze user needs, identify opportunities for improvement, and implement solutions.
• Automation Architect: Leverage Flow Builder, workflows, and integrations to automate tasks and enhance efficiency.
• CPQ Champion: Lead the implementation and optimization of CPQ (Configure, Price, Quote) for seamless quoting and sales processes.
• Data Defender: Maintain data integrity through regular audits and best practices implementation.
• Training Trailblazer: Develop and deliver training programs to empower users and maximize Salesforce expertise across the organization.
• Bridge Builder: Foster strong relationships with users, vendors, and development teams.
• Continuous Improvement: Stay up-to-date on the latest Salesforce trends and actively pursue professional development opportunities (e.g., attending conferences, pursuing additional certifications)