Senior Salesforce Administrator, Trilogy (Remote) - $60,000/year USD

at  Crossover

Are you a practical, adaptable problem-solver with a hands-on approach to technology? Are you intrigued by the potential of AI to drive business outcomes and simplify complex processes?
Trilogy’s AI-First Professional Services team’s mission is to revitalize businesses by prioritizing customer success, AI-driven technology refactoring, and strategic realignment. As part of our 2025 strategy, we’re driving innovative approaches to evolving Salesforce-native CPQ applications. Our goal is to build a lean, highly efficient team capable of addressing complex architecture challenges while streamlining workflows with AI-driven automation.
Success in this role means constantly learning, especially in the realm of AI and CPQ. If you’re comfortable with fast-moving environments and have a strong background in consulting, particularly in configuring and implementing technology solutions that make a real impact for customers, then this role is for you.

CANDIDATE REQUIREMENTS

• Salesforce Advanced Administrator certification or equivalent knowledge
• Working knowledge of Apex
• Familiarity with GenAI tools, such as ChatGPT, Claude, or Gemini

THIS POSITION IS ALSO KNOWN AS:

• Salesforce Developer

WHAT YOU WILL BE DOING

• Work directly with customers to gather and understand business requirements, translating them into effective CPQ configurations
• Handle end-to-end configuration of the CPQ system, ensuring alignment with customer requirements while adhering to best practices
• Apply AI tools and techniques to automate repetitive tasks, improve configuration speed, and enhance project delivery

KEY RESPONSIBILITIES

• In this role, you’ll be responsible for configuring CPQ solutions by working directly with customers to understand their business needs and translating them into effective configurations