Senior Service Designer
at FinXL
Melbourne, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Apr, 2025 | Not Specified | 21 Jan, 2025 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
FinXL IT are seeking multiple Senior Service Designers to join our team at a large financial services organisation. As a Servie Designer, you will lead impactful design projects and work hands-on to create outputs, while shaping presentations and scoping projects.
Responsibilities:
- Produce high-quality, empathetic, and robust design outputs
- Lead research and discovery activities, including shaping ‘how might we’ statements, market scanning, and competitor analysis
- Facilitate workshops that are purposeful, engaging, and outcome-driven
- Conduct both qualitative and quantitative interviews, focusing on ethnographic research and behavioural analysis
- Plan, prepare, and facilitate end-to-end testing, presenting results clearly and effectively
- Develop and deliver comprehensive Customer Journeys, Concepts, Prototypes, Service Blueprints, and Customer Value Proposition Canvases
- Collaborate closely with other designers and stakeholders, ensuring alignment across teams and departments
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Other
Information Technology
Graduate
Proficient
1
Melbourne VIC, Australia
