Senior Site Reliability Engineer

at  Wells Fargo

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APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of application production support experience in a 24/7 environment monitoring systems and troubleshooting inefficiencies and errors
• 3+ years of experience supporting and maintaining RESTful Application Program Interface (API)
• 2+ years of scripting experience using Unix Shell Scripting, Perl, Python, Java, or PL-SQL
• 2+ years of Agile experienc

Desired Qualifications:

• 1+ year of JIRA experience
• Experience using the team collaboration software Confluence
• Experience with MS Azure cloud and Google cloud computing technologies
• Experience with Kubernetes and Splunk technologies
• Experience with Mongo DB
• Experience with AI automation such as Amelia or IPSoft
• Excellent verbal, written, and interpersonal communication skill

Wells Fargo is seeking a Senior Site Reliability Engineer to join the Foundational Automation (FA) team within the Infrastructure Technology Services organization. This is a great opportunity to join a team which provides system support for technical issues and initiatives related to large-scale applications, systems, databases and other technical products and services. AIOps and infrastructure automation will enable self-service via a micro-service architecture strategy for the application teams we support in each line of business. This position will be responsible for providing production support for new and existing applications and working with ancillary technologies to support application integration and data integrity. This senior engineer should be familiar with agile technologies and online collaboration tools to allow engagement with our geographically distributed team and be passionate about providing production support for automation and working with new technologies to expose capabilities to our application team partners.

In this role, you will:

• Lead or participate in managing all installed systems, applications and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of application production support experience in a 24/7 environment monitoring systems and troubleshooting inefficiencies and errors
• 3+ years of experience supporting and maintaining RESTful Application Program Interface (API)
• 2+ years of scripting experience using Unix Shell Scripting, Perl, Python, Java, or PL-SQL
• 2+ years of Agile experience

Desired Qualifications:

• 1+ year of JIRA experience
• Experience using the team collaboration software Confluence
• Experience with MS Azure cloud and Google cloud computing technologies
• Experience with Kubernetes and Splunk technologies
• Experience with Mongo DB
• Experience with AI automation such as Amelia or IPSoft
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Ability to travel up to 10% of the time
• This position is not eligible for visa sponsorship
• Relocation assistance is not available for this position
• Flexibility to work in a 24/7 environment, including weekends, holidays and on call
• The ability to work onsite at the posted location(s), hybrid is currently available

Posting Location(s):

• 2600 S Price Rd., Chandler, AZ 85286
• 1301 Solana Blvd., Building 1 Floor 1-3, Westlake, TX 76262
• 1100 Corporate Center Dr. Raleigh, NC 27607