Senior Site Reliability Expert

at  Lightspeed

Hi there! Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Senior Site Reliability Expert (Hospitality) to join our team in Sydney. As a key member of Lightspeed’s SRE team, you will ensure the reliability and performance of our products, which support tens of thousands of cafes and restaurants worldwide.
You will be responsible for managing infrastructure like Kubernetes, AWS, Datadog, and continuous deployment pipelines. As a senior SRE, you will work autonomously and collaboratively on tasks ranging from multi-month migrations to daily operations, while also automating processes and developing tools to enhance our platform’s functionality and prevent downtime. The ideal candidate for this role has thorough knowledge of industry best practices and a commitment to delivering business value by balancing efficiency and quality.

What you’ll be doing:

• Collaborate closely with your SRE teammates to maintain the smooth operation of our production environment.
• Develop our platform and infrastructure using Terraform, Kubernetes, and AWS.
• Operate various software solutions, including:
• Kubernetes (EKS) and applications like Karpenter, ArgoCD, Istio.
• Datastores such as MySQL, Kafka, Elasticsearch.
• Manage developer access permissions to our production environment.
• Engage in architecture planning and cloud cost management.

Please note that this role participates in a paid on-call roster for approximately 6 weekends per year.
What you need to bring:

We’re looking for a candidate who has experience with the following:

• Extensive experience in similar roles (SRE, DevOps, or cloud/platform engineering).
• Technical expertise in Terraform, AWS, Kubernetes, and Linux administration
• Previous technical experience with MySQL, Kafka, Elasticsearch, and Datadog.
• Proficiency in scripting and programming with Go, Python, or TypeScript is desired.
• Familiarity with continuous deployment tools, particularly ArgoCD, CircleCI, and GitHub Actions.
• Prior experience collaborating with teams and stakeholders across different time zones.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!
What’s in it for you?

Come live the Lightspeed experience…

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
• Weekly catered lunches for the entire office
• Exciting events hosted regularly by our Sydney Culture Club
• Brand new office space located in Redfern, NSW

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

• Collaborate closely with your SRE teammates to maintain the smooth operation of our production environment.
• Develop our platform and infrastructure using Terraform, Kubernetes, and AWS.
• Operate various software solutions, including:
• Kubernetes (EKS) and applications like Karpenter, ArgoCD, Istio.
• Datastores such as MySQL, Kafka, Elasticsearch.
• Manage developer access permissions to our production environment.
• Engage in architecture planning and cloud cost management