Senior Software Engineering Manager - Customer, Banking and Web3 (80-100%)

at  Sygnum

ABOUT SYGNUM

Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.
In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.
We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.

OUR VALUES

A key pillar of our success are the Sygnum values that define and unite us a team. We proudly call them our SYGN values:

• S stands for the importance we hold in Seeking and seizing opportunities, and the way we take personal ownership for delivering results for our clients;
• Y represents the way we say Yes to maintaining the highest level of integrity and fairness in everything we do. Sygnumers always display confidence without attitude;
• G reminds us to always Grow and win together. We only succeed by supporting each other and challenging ourselves, and our team-mates, to reach for new heights;
• N is here for Nose for value because we are always looking to focus on what matters most to our clients, partners and team.

Sygnum has one of the most diverse teams in the industry. Diversity plays a central role in keeping our work culture open, our teams productive and energised, and our solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together”, we fully embrace an equal opportunity mindset in the way we onboard, develop and promote our team members.

We are seeking a seasoned and dynamic Senior Engineering Manager to join us in Zurich and lead multiple product engineering teams working on software applications and services in the areas of Customer lifecycle, Banking platform, and Web3. This is a critical role in driving technical excellence, enhancing team performance and fostering the personal growth of the team members through servant leadership.
As a Senior Engineer Manager, you will balance your time between deep technical engagements and empowering your teams to deliver exceptional results. In this role, you will have line management responsibilities for 3 to 5 Tech Leads.

Key responsibilities:

• Lead and mentor tech leads and their teams, fostering a culture of high performance, quality and execution
• Set clear expectations and goals for tech leads and their teams, regularly providing constructive feedback
• Provide guidance on architecture decisions, code quality and software design that results in better quality, security, scalability and resilience
• Work with Tech Leads to define and drive the technical roadmap in alignment with Sygnum’s strategic objectives
• Partner with product and design leaders to develop and execute a cohesive product and technical strategy
• Champion a customer-first approach, ensuring that engineering efforts are aligned with user needs and company goals
• Promote a psychologically safe space where everyone feels they can contribute to improving things

This is a great opportunity if

• You like coaching and mentoring teams to constantly improve their performance
• You enjoy doing both: technical and people leadership work
• You have a collaborative and growth mindset
• You care about quality and security and mentor engineers to bake those aspects in the software development lifecycle
• You are proactive and get motivated with new opportunities and challenges