Senior Solution Architect

at  HCA Healthcare

INTRODUCTION

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Senior Solution Architect today with HCA Healthcare.

JOB SUMMARY AND QUALIFICATIONS

What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are “Healthcare Inspired.” It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.
HCA ITG Senior Solution Architects are innovative individuals who drive changes for people, policies and processes. The Senior Solution Architect utilizes technical and business expertise and leadership skills to direct staff and resolve issues to ensure automation program requirements are met. Senior Solution Architects assume responsibility for driving HCA’s technical automation program through broad policy decision based on strategic business or IT objectives. Senior Automation Architects provide technical direction for automation development teams through consulting, solution design and review. Senior Solution Architects provide direction for HCA’s technical automation strategy by being able to connect use cases with the appropriate technology or tool. Individuals also serve as leaders in the development community, providing tools and best practices for automation developers to be successful. Senor Solution Architects work with business units to help them define and execute on automation strategies, and layout the architecture of how those programs should function. Senior Solution Architects have ownership of the technical automation program as assigned. As a recognized leader, Senior Solution Architects will be sought after to coach and mentor colleagues.

VALUABLE SKILLS

• Domain Knowledge
• Communication, Diplomacy and Advocacy
• Automation Landscape

SPECIALIST/EMERGING SKILLS

• Service Management
• Statistics and Data Science
• Leadership

WHAT QUALIFICATIONS YOU WILL NEED:

• Bachelor’s Degree in Information Systems preferred
• Seven or more years experience in a Systems Engineering, Automation or Development role

KNOWLEDGE, SKILLS, ABILITIES, BEHAVIORS:

• Understanding of HCAs IT organization and its business functionsRequired
• Ability to determine best practices and articulate authoritative directionRequired
• Ability to review automation code and ensure it conforms to standardsRequired
• Knowledge of system architectureRequired
• Knowledge of CI/CD principles and the design/development of Azure DevOps PipelinesRequired
• Knowledge of agile and lean development workflows and the ability to execute within themRequired
• Ability to evaluate automations utilizing Six-Sigma principles for improvement opportunitiesRequired
• Knowledge of automated testing practices and the ability to execute in their development and setting of frameworks and standardsRequired
• Extensive depth of knowledge in one or more automation domainsRequired
• Ability to build relationships, communicate effectively both formally and informally, and advocate for automation across the companyRequired
• Ability to determine alignment of new technologies to HCA strategic roadmapRequired
• Ability to teach other team members and other external individualsRequired
• Skill in Utilizing GitHub repositories as code repositories and version controlRequired
• Knowledge of frameworks and software design patterns used for implementing software solutionsRequired
• Skill in devising and implementing technical automation strategyRequired
• Knowledge of repository best practices and ability to execute advanced workflowsRequired
• Understanding what is possible through automation engineering tools and be able to identify which is best suited for use casesRequired
• Knowledge of API usage and skill in executing actions utilizing themRequired
• Knowledge of general purpose, cloud provider, and device centric policy management techniquesRequired
• Knowledge of Artificial Intelligence principles and capabilities and the ability to identify use cases for itPreferred
• Knowledge of Machine Learning principles and capabilities, and the ability to identify use cases for itPreferred
• Knowledge of automation landscape, current and future industry offerings, and internal HCA capabilitiesRequired
• Knowledge of Service Management and ITSM practices and the ability to set guidelines and standards for automationPreferred
• Ability to design, develop, and monitor KPI, operational metrics, and other relevant automation dataPreferred
• Ability to become a trusted advisor, lead projects and programs, be a catalyst for change, drive collaboration among the automation community, and be a thought leader at HCARequired
• Knowledge of infrastructure capabilities, standards, and administrationPreferred
• Skill in multiple programming languagesPreferred
• Ability to design/redesign workflows and processes suitable for automationRequired
• Understanding of how contracting is handledPreferred
• Ability to perform interviews, evaluate candidates, assist with career path and performance evaluations of team membersPreferred
• Skill in using scripts to execute processesRequired
• Skill in using object-oriented programmingRequired
• Skill in utilizing data serialization languages such as YAML or JSONRequired
  HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
  “The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
  HCA Healthcare Co-Founder
  If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Solution Architect opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• Provide technical and automation consulting services to ITG and Business Units
• Serve as technical leaders in HCA’s automation community of practice
• Conduct architectural evaluation, design and analysis of information and process systems
• Ensure automation implementation teams deliver robust system solutions
• Develop, enhance and maintain established service design procedures and processes to assure apt and robust solution and service design
• Partner with Enterprise Architecture with the automation team to assure constant compliance of strategic blueprints and architecture
• Review process assessments and understand applications of automation technology in different business domains
• Identify reusable components, manage configurable parameters, queues and robot schedules
• Drive design best practices, troubleshoot design/code related issues
• Analyze business processes to suggest process improvements and automation solutions around them
• Develop and maintain automation testing best practices and standards for enterprise use
• Works directly with automation community to be a point of contact for architectural questions, solutioning, and review
• Establish and support service management standards for automation
• Executes against enterprise-wide, cross-functional automation initiatives
• Develop automated tools / scripts for use across the enterprise
• Drives the development / implementation of automation work products.
• Thoroughly tests developed products.
• Adherence to all HCA standards and policies.
• Establishes standards of scripts and work products developed so others can update / utilize.
• Prepares specifications of a highly technical or complex nature.
• Analyzes user specifications and requirements.
• Identifies opportunities for process improvements.
• Develops best practices for software design, retention, documentation, and deployment strategies for automation
• Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
• Gathers and documents business, user, functional and non-functional requirements for in scope products.
• Establishes and maintains solid business relationships.
• Actively owns and participates in lifecycle management of assigned applications and infrastructure.
• May provide afterhours/on-call support for applications.
• Has the ability resolve simple to complex production support issues.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”
• Serves as project management or leadership role in managing work efforts
• Training and mentoring of peers and other staff