Senior Solutions Engineer

at  Jobber

ARE YOU AN EXPERIENCED SENIOR SOFTWARE DEVELOPER WITH A PASSION FOR INTEGRATIONS AND PARTNERSHIPS SOLUTIONS WHICH WILL HELP TRANSFORM A CUSTOMER EXPERIENCE??

Then Jobber might be the place for you! We’re looking for a Senior Solutions Engineer to be part of our Product Engineering & Partnerships department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

A BIT MORE ABOUT US:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win

Reporting to the Manager, Software Engineering, as a Senior Solutions Engineer you will leverage your expertise in application marketplaces and APIs to drive the success of our integration initiatives. You will work closely with both technical and non-technical teams, as well as leadership, to create impactful solutions to help our customers and their small businesses be successful. You will collaborate with the partnerships team and external partner groups to deeply understand their technical operational needs and translate those conversations into actionable engineering plans. You will work closely with cross-functional teams of engineers, designers, marketers and leadership to bring these products to life and accelerate partner growth.
We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft. At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.

As a Senior Solutions Engineer, you will:

• Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs.
• Develop and implement integration strategies that enhance our application marketplace offerings.
• Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL).
• Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals.
• Provide technical support and guidance to partners throughout the integration process.
• Identify opportunities for innovation and process improvement within the integration landscape.
• Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
• Partner with Product and Design teams to shape and define the strategic product roadmap
• Actively participate in code reviews and testing processes to ensure code quality and maintainability
• Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
• Participate in discussions to drive consensus on optimal solutions for complex customer problems
• Research, promote, and implement industry best practices within your team’s domain, staying at the forefront of technological advancements
• Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
• Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development