Senior SOM Enablement Specialist, LDA

at  LSEG London Stock Exchange Group

LSEG:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.
Data & Analytics:
Our acquisition of Refinitiv means we can provide the breadth and depth of financial data and best-in class analytics that customers expect –driving innovation and growth across global markets. And our high-performance solutions –from trading to market surveillance, to wealth solutions and more –help to enhance the performance of our customers. FTSE Russell is a leading global provider of financial indexing, benchmarking and analytic services with more than $16 trillion benchmarked to our indices –and offers an extensive range of data services and research. The combination of Refinitiv and FTSE Russell provides LSEG with leading capabilities in data, analytics, indices and benchmarks
Job Description:
This role is responsible for providing strategic order management support on a regional or global basis for Platform Access Commercial deals.
The objective of this position is to provide specialist support linking with key PAC stakeholders including the PAC proposition team, regional PAC leads, SAM Account Teams, Legal teams and Project Managers / GBC’s. Their remit is to understand the details of the individual deals, analyzing the impacts, assessing the required activities to deliver the deal, create project plans and communicate these details to all account owning OMS touching the account globally.

Responsibilities:

• Manage all elements of the RAAS Checklist to review account details ahead of implementation.
• Establishes communication plan with all regional BAU OMS.
• Manage Global Bill for RA customers.
• Review account to assess the validity of the account hierarchy and identify pre-migration cleanse activities in relation to the existing installed base.
• Validate current contractual situation in regard to the RMA and associated Schedules.
• Create RA Commercial billing accounts.
• Manage I055/I110 to special price RA inclusive products to zero.
• Manage asset moves for RA inclusive products to new non-billing accounts.
• Create relevant quotes for new assets provided to the customer as part of the RA deal.
• Work with GBC / PM to create legacy to strategic product migration plan.
• Project manage migration plan with BAU OMS.
• Prepare RA billing according to customer allocations and validate billing globally through proformas, prior to release and subsequently release billing.

Scope and Impact:

• Owns the creation of the RA order form for presentation to the customer.
• Pro-actively supports the RA project team to identify potential issues with the account hierarchy.
• Ensures that once the Order Form is signed, all activities required to create a clean invoice for RA are carried out in a timely manner.
• Ensures all stakeholders involved in the onboarding of a RA deal are aware of the activities required to successfully process the deal.
• Co-ordinates regional BAU OMS during migration and RA deal implementation.
• Ensures commercial requirements are accurately reflected on the client’s billing.
• Raises all open issues and different requirements arising from RA deals to the Program/Project Manager who will then assign a process expert to the resolution of the issue/requirement.
• Provides Order Management expertise to the account team prior to and during implementation.

Required Skills & Competencies:

• Excellent communication skills.
• Flexible and adaptable.
• Strong organizational skills; strong project management, stakeholder management and people influencing skills.
• Extensive knowledge and understanding of Refinitiv sales order management process, billing systems and business policies.
• Ability to analyze, evaluate and make logical decisions.
• Team focused, with the ability to work collaboratively with cross functional partners to achieve Objectives.
• Ability to work to tight/demanding deadlines/targets in a fast-paced environment.
• Proven experience working independently, with demonstrated strong critical thinking and problem-solving skills.
• Attention to detail.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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• Manage all elements of the RAAS Checklist to review account details ahead of implementation.
• Establishes communication plan with all regional BAU OMS.
• Manage Global Bill for RA customers.
• Review account to assess the validity of the account hierarchy and identify pre-migration cleanse activities in relation to the existing installed base.
• Validate current contractual situation in regard to the RMA and associated Schedules.
• Create RA Commercial billing accounts.
• Manage I055/I110 to special price RA inclusive products to zero.
• Manage asset moves for RA inclusive products to new non-billing accounts.
• Create relevant quotes for new assets provided to the customer as part of the RA deal.
• Work with GBC / PM to create legacy to strategic product migration plan.
• Project manage migration plan with BAU OMS.
• Prepare RA billing according to customer allocations and validate billing globally through proformas, prior to release and subsequently release billing