Senior Specialist Broker

at  WTW

DESCRIPTION

Responsible for a portfolio of construction clients and prospects with accountability for retention of clients and new business development. Will manage and develop client and WTW relationships and grow a portfolio within the business unit and will be responsible for targeting and converting prospects.

THE REQUIREMENTS

• Minimum of 5 years’ experience working as Corporate Broker/Client Service Executive or similar role
• Construction insurance experience together with experience of insurance within contracts, especially PFI/PPP

type and Lender requirements for insurance

• Experienced knowledge of insurance and insurance markets globally in order to deal effectively with client needs
• CIP qualified with progression towards MDI/ACII
• Willingness to travel to other locations as required
• Proven track record of delivering high levels of client service
• Good practical knowledge of account development and appropriate tools to achieve this aim
• Experienced knowledge of general insurance markets in order to deal effectively with client and company needs
• Knowledge of WTW products and services
• Some experience in new business sales process
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Ability to represent WTW with integrity and credibility
• Excellent communication, negotiation and influencing skills
• Experience of working with and adhering to processes and systems to support client service delivery

• Retain existing book of business, develop, and strengthen client relationships.
• Identify, engage, and integrate delivery of all WTW internal resources to deliver on the client experience
• Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommend appropriate solutions throughout the policy term
• Build and develop market relationships in collaboration with broking and sales
• In collaboration with producers, actively expand existing client relationships and participate in new business prospecting
• Engage with sales and broking to understand marketplace changes
• Help wih the RFP response process, including review, identification, and coordination of line of business groups,

and document ownership

• Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules
• Ensure Group policy requirements (legal, regulatory & compliance) are met
• Perform the Broking Role for their portfolio of Clients dealing with New Business,Renewals,Claims and all midterm alterations and queries
• Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met
• Support and find opportunities to enable growth of the existing client accounts
• Foster beneficial insurer relationships
• Follow company procedures for Renewals, Mid Terms Adjustments and New business
• Maintain Company and regulatory standards/requirements including compliance
• Participate in project work
• Provide technical support to colleagues and help in resolving their client problems
• Build relationships and provide support to a number of different teams across the Regions business