Senior Specialist, People Operations

at  Syarah

Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.
We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.
All Syarah employees are expected to work in accordance with Syarah core values: Tolerance, Transparency, Respect, Integrity and Positivity.
The Senior Specialist, HR Operations is responsible for overseeing and optimizing HR processes, policies, and systems to ensure seamless day-to-day HR operations. This role involves working closely with HR leadership to drive HR initiatives, enhance employee experience, and ensure compliance with internal policies and legal regulations. The Senior Specialist will also lead a team to manage key HR activities such as recruitment support, employee onboarding, payroll administration, performance management, and HR reporting.

REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR operations or a related HR function.
• Strong knowledge of HR practices, HRIS, payroll systems, and labor laws.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency in HR software (e.g., Workday, SAP, or similar platforms) and Microsoft Office Suite.

• HR Operations Management: Oversee the execution of day-to-day HR operations, including recruitment, onboarding, payroll administration, and employee lifecycle management.
• Process Optimization: Continuously assess and improve HR processes, ensuring efficiency, compliance, and alignment with business objectives.
• Employee Relations: Serve as a point of contact for employee queries regarding HR policies, benefits, and other operational matters. Provide guidance and support for employee relations issues.
• HR Systems & Data Management: Manage HRIS (Human Resources Information Systems), ensuring accurate data entry and reporting. Analyze HR data to provide actionable insights.
• Compliance & Policies: Ensure HR processes comply with local labor laws, company policies, and industry best practices. Assist in developing and enforcing HR policies.
• Performance Management: Assist in performance management processes, ensuring the implementation of review cycles, feedback mechanisms, and employee development plans.
• Payroll & Benefits Administration: Oversee the timely and accurate processing of payroll. Manage employee benefits programs, including health insurance and retirement plans.
• Training & Development: Identify training needs and facilitate the delivery of HR-related training programs for employees and managers.
• Team Leadership: Supervise and mentor junior HR team members, ensuring efficient collaboration and professional development.