Senior Storage and Backup Engineer

at  Encora

QUALIFICATIONS & SKILLS

• Associate or Bachelor’s degree and a minimum of 5 years of related experience or 9 years of directly applicable experience.
• Experience installing, configuring, and maintaining computer hardware in a networked environment.
• Working in Windows and Non Windows Server Environment.
• Demonstrated ability to solve complex technical problems with little or no assistance.
• Excellent written, verbal, and interpersonal skills.
• 7 years of work experience administering and supporting Dell and IBM storage solutions.
• 7 years Veritas Netbackup enterprise backup administration and support. Have other equivalent product enterprise backup solution will be good as well.
• 3 years of configuring VMWare ESX/vCenter 6.5/ 6.7/ 7.0/8.0
• 5 years of experience with providing Tier 3 technical support to site administrators when integration issues arise.

RESPONSIBILITIES & DUTIES

• Must have technical storage and backup experience coming from an engineering background.
• Candidate should have experience in EMC VNX, Unity, Data Domain and ECS, IBM Flash Storage and ICOS (object storage), storage virtualization appliances like EMC VPLEX and IBM SVC.
• Experience in Veritas Netbackup Enterprise backup solution administration and support.
• Need to manage entire storage & backup infrastructure for VMware farm, physical servers – Windows, Linux, Oracle Solaris and AIX. Should have understanding and experience managing SAN fabric (Brocade), FC SAN, iSCSI and object storage.
• Need to respond to storage/backup alerts and provide preventive actions and develop solutions to ensure Service Level Availability targets are met.
• Optimization of storage and manage data redundancies to maintain storage system health.
• Perform day to day operations of the storage infrastructure, which includes trouble shooting and problem resolution in areas of Information Management, Enterprise Storage.
• Review system health and provide management reports on usage and performance in a timely manner.
• Prepare and develop feasibility reports for technology upgrade or scaling of resources.
• Configure and manage backup and recovery systems and processes.
• Perform regular backups of critical data and test to verify recovery capabilities.
• Fine tune the storage performance – SAN Storage and SAN Switch
• Perform LUN provision for ongoing storage expansion request.
• LUN assignment to host with native Windows/Linux MPIO setup.
• Perform existing SAN Directors/switch zoning, where applicable
• Ensure expansion Storage & SAN Switch equipment cabling connection according to the storage infra design blueprint.
• Update Storage design sheet when there are any changes.
• Perform the capacity planning in storage, switch, replication link.
• Support DR team when there is scheduled DR drill test.
• Configuration, optimization, relocation, or upgrades on storage system features (i.e. security setting, system fine tune, etc.) and provide advice or recommendation other related devices
• Monitor backup systems and troubleshoot issues as they arise.
• Maintain accurate documentation of backup and recovery procedures and policies.
• Develop disaster recovery plans and participate in executing those plans when necessary.
• Work with IT team and key stakeholders to establish data retention and archival policies.
• Assist in the selection and implementation of new backup and recovery solutions.

ROLE-SPECIFIC REQUIREMENTS

• Broad knowledge of IT infrastructure
• Good written and interpersonal communication skills.
• Proactive team player and able to work independently.