Senior Student Casework Manager

at  University of Portsmouth

DISCOVER THE ADVANTAGES OF JOINING OUR UNIVERSITY. WE OFFER A RANGE OF ATTRACTIVE BENEFITS AND OPPORTUNITIES TO ENHANCE YOUR WORK EXPERIENCE:

• Competitive salary, including incremental progression within your scale.
• Generous pension scheme.
• Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
• Family-friendly policies supporting flexible working.
• Staff discounts and loyalty schemes.
• Staff car parking and discounted public travel.
• Excellent training and development opportunities.
• Staff wellbeing programmes.
• Long service awards and recognition awards, which are awarded to staff for exceptional performance.
• Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
• Discounted learning.
• Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
• The perks don’t stop there - click ‘apply’ for further information on My Reward and Benefits

We are seeking a Senior Student Casework Manager to join our Student Services team.
Under the direction of the Deputy Academic Registrar, the post holder will manage the student casework policies, team and business area, ensuring it is effectively resourced, and achieve their objectives in order to support the Department’s strategy while providing an excellent customer and student experience.