Senior Success Manager
at Zalando
Ansbach, Bayern, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 14 Nov, 2024 | Not Specified | 16 Aug, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- You develop and maintain strong relationships with enterprise-level customers, acting as their primary point of contact and advocating for their success on the Tradebyte platform
- You conduct regular strategic workshops and quarterly business reviews to discuss performance, common goals and future growth opportunities, while also interacting with your customers on a daily basis to ensure smooth and successful operations
- You develop and maintain domain expertise in the fields of fashion, lifestyle, and sport, and provide customers with insights on industry trends and best practices
- You work closely with the team to identify opportunities for upselling and cross-selling with convincing business cases, and help to renew and grow customer contracts
- You work closely with the product and tech teams to provide customer feedback, prioritise feature requests, and advocate for customer needs
- You collaborate with the marketing team to create success stories that can be shared for marketing purposes
- You monitor and report on key performance indicators, including net revenue retention, sold channels, and customer satisfaction (weekly, monthly & quarterly)
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Sales business administration or marketing or another related field
Proficient
1
Ansbach, Germany
