Senior Systems Administrator (Freelance)

at  Shell Recharge Solutions

WE ARE SHELL RECHARGE SOLUTIONS

We’re on a mission to enable cleaner transportation for everyone, driving the way towards a lower-carbon future. We do this by designing and building solutions for charging electric vehicles at home, at work, and on-the-go.
With some of the most passionate and experienced minds on our side, we aim to make charging easy and accessible. Our award-winning services include charge points, a mobile app, and a charge card, providing access to 600,000 charge points in over 33 countries.

YOUR CORE ACCOUNTABILITIES ARE TO…

• Main focal point between SRS & the IT group within Shell IDT for the respective region
• Manages all SRS retained applications*, and ensuring application controls and governance aligns to the Shell Performance Framework
• Systems, Server, Network Infrastructure Management and Administration
• Work closely with the Department Head to provide recommendations on ways to continuously consolidate and streamline IT processes and applications within each region
• Evaluate and implement new technologies to enhance capabilities, while aligning with the Shell Performance Framework
• Manage relationships with Technology vendors and service providers
• Manage IT Billing and Renewals
• Supports Compliance Team within the SRS org for policies surrounding our applications, i.e. BAO, System Owner
• Supports CyberDefense with Incident and Security Management
• Contributes to ISO 27001 and PCI DSS evidence gathering and collection
• Manages the documentation surrounding our applications
• Administer and govern the office Audio Visual, Conference Rooms, and physical security hardware (badge readers, CCTV)
• Service Desk/ Help Desk Point of Contact for the respective region

HAS EXPERIENCE OF…

• Enterprise IT services
• Cloud, SAAS application support and management
• Vendor and (MSP) Managed Service Provider management
• Corporate Network support and remediation
• Audio Visual and conference room setup and support
• Delivering quality IT Services and Support to the organization, including Executives and upper management Teams

IS SKILLED AT…

• Enterprise IT service
• Cloud, SAAS application support and management
• Vendor and (MSP) Managed Service Provider management
• Corporate Network support and remediation
• Audio Visual and conference room setup and support
• Delivering quality IT Services and Support to the organization, including Executives and upper management Teams

IS…

• Confident, approachable, and able to calmly stand your ground when appropriate
• Of an enabling nature and mindset to balance risk and reward

HAS KNOWLEDGE OF…

• Atlassian tools (JIRA, Confluence, Helpdesk Ticketing Support)

Please refer the Job description for details